Customer Ratings & Reviews

This worked well with my ten year old rca analog t v ,then died. ( i buy with coupon ) new boxes too much $ . time to get new t v .

This product was very easy to install, however if you don't have an existing antenna,or if you just have a cable feed only, this produce WILL NOT WORK. I easily installed the box and completed the setups. After the channel scan was completed, no data was found. I had to return the box to the store. It was a complete waste of time and effort. So if this is you reading this review, just makes sure YOU HAVE AN EXISTING DIGITAL ANTENNA, if not, you will be wasting your time too. I would recommend to a friend only if he/she has a digital antenna.

I normally don't like to complain and try and be positive but i have had not one, but two bad experiences with this converter box and am beside myself as to what to do. I had a Magnovox box for over 7 years and had no problems until it finally went kaput a few weeks ago. So I ordered my new Insignia box from Bestbuy.com. After it arrived, I hooked it up, followed all the directions and scanned for channels. It did not find the FOX network channel 6, which is a strong local channel, and most of the PBS channels. I called a tech support guy with insignia and he spent an hour on the phone having me try everything from unplugging the unit and rebooting it to doing a factory reset, to doing several scans after moving my antenna around. I should note that I have a good, amplified antenna. Nothing helped and later that day the unit wouldnt even turn on. I decided to exchange it for another one at the nearest Best Buy store but they had none available and told me they were discontinuing carrying it. I drove across town to another Best Buy and found one and exchanged it. When I got home, installed it, did a scan and I still couldnt draw in the channels I needed. i know it wasnt my TV or connections causing the problem because I hooked a converter box I'm using on my bedroom TV to my living room TV temporarily and it drew in all the channels. Ive read some really good reviews on this product but it doesnt seem to work for me. Maybe there's a black cloud hanging over mean to have such bad luck? If anyone has any advice i would appreciate it?

I just don't get why I had to purchase this box. Penalize me how not being able to afford a digital tv. My motto if it aint broke why replace it to keep up with the times!

no where in the description or the specifications does it inform you the item is only used in over the air antenna applications. so I purchased it. when it arrived on the outside of the box it says antenna required and it did not work with my in coming tv cable. it would have been nice to know the capabilities of the device before purchasing it and wasting my time. I tried going to the store and talking to a human about what I needed but they are not sold in stores.

I bought this box to hook up to my office tv where I don't have satellite.While I can only get 4 out of the 7 local channels I have,they come in crystal clear.The info tab works great too.

Bought this for just an extra tv and it works great. Easy to setup and easy to use.

I purchased this two years ago. It started to overheat.

My first Insignia DTV converter displayed a info box on channel 11-3 which obscured the screen and I got stuck in 21 channels, the box stopped responding, had to turn it off to get past the glitch. The second DTV converter doesn't indiscriminately display a info box, but it is very difficult to change channels, (pressing a button can turn the box off, or the box will be slow to respond, or won't respond at all,) seldom displays relevant information about shows you're watching, (information from earlier in the evening will still be displayed 6 hours later,) and doesn't allow you to return to previously viewed channels, (you have to scroll through every channel or manually enter the channel.) My first DTV converter was a Maganavox and if I could find another, i'd buy it in a heartbeat. I'm sorry to say that I DON'T RECOMMEND Insignia. A multitude of channels doesn't make up for it's unwieldiness and unreliability.

Spanish pops on. Narration also-tried everything. Even went to Insignia "help" on the Internet: Others have the same problems and don't get good answers nor true help.

Owned the converter for just under 2 months, and it developed digital interference lines across all channels (think digital "static"). Tried different antennas, different rooms, different power outlets, different TVs, and different output (coax versus RCA cables). From the other reviews, appears to not be a very reliable box. I will NOT be buying another Insignia.

I purchased this digital converter box yesterday. I have 2 others that are not Insignia that work fine. I had one of them in my kitchen where I put the Insignia box asking with the clear TV antenna and it works fine. However, this box will not pick up any channels. I have changed up the antenna and still nothing. I am returning it to the store for a full refund now.

Run away from this hunk of junk. It buzzed with interference intermittently from the moment I got it, but I just lived with it. Then after only eight months, it lost audio on four channels. Don't waste your money like I did on this rip-off.

CONS: Remote DOES NOT have recall button for channels. Cannot delete channels you do not want. Closed caption set up was a confusing.

Pain in the butt! Using the channel up/down button -- the most common method of channel surfing -- you have to scroll through every single channel to find one you want. With my older, cheaper model Insignia I could delete all the religious, home shopping and Spanish channels. With this model I cannot. Channel surfing takes forever. I'm returning it.

From my experience, all converter boxes are garbage but this one takes the cake. I used it for a couple of hours then I shut it off and went to bed. The next morning, it powered on but all I got was snow. I had to leave it unplugged for ~20 minutes to get it to work again. It ran for an hour, then the picture started to flicker for a couple of minutes, then it just died. Brand new. Straight out of the box. I got at least a full year of service out of other converter boxes. I am convinced that this is how electronics companies force us to buy new TVs instead. Don't waste your money.

I have been satisfied with the converter box. it is nice to get basic channels.

This CB was good initially . However, after only 2 weeks use now, beginning to lose reception.

2 years and it no longer works. This is the fourth one i have had to buy.

Poor workmanship, does not scan local stations, manual is online - overall, even if they paid me to use this again - they can keep their money!!!