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Customer reviews

Rating 4.1 out of 5 stars with 743 reviews

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87%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the ease of use and picture quality of the Digital TV Converter Box. Many also appreciate the ability to receive a wide array of channels and the affordable price. While some users experienced minor issues with the remote control and occasional heat, the overall reception and performance were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-743 of 743 reviews
  • Rated 1 out of 5 stars

    Stopped working after two months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a poorly made unit....Would require power cable to be unplugged to reset unit after it shuts itself off. No way to choose which channels to display or to recall the last channel viewed. thought it would have more features than it did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misfunctional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am aghast how this product could be rated so favorably, I will never utilize averaged customer ratings in the future. Button commands will frequently do an entirely different function, (i.e. volume input changes channel, menu input raises/lowers volume). I will never purchase an Insignia product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with Comcast system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contrary to what Best Buy store staff told me this will NOT replace the digital to analog adapter box which you must rent from Comcast. I am disappointed they did know that. Even the Insignia customer support could not help. I had to return the unit.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, thank you very much for submitting your feedback of our converter box, I am sorry to read this did not work for your needs, however I am glad that you were able to take advantage of Best Buy's 15 day return policy. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia