Customer Ratings & Reviews
- Model:
- NS-GNSTD19
- |
- SKU:
- 6065700
Customer reviews
Rating 4.6 out of 5 stars with 2142 reviews
(2,142 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the portability, affordability, and performance of this Nintendo Switch dock, frequently praising its compact size and inclusion of an HDMI cable. Many appreciate that it provides the same functionality as the original dock at a lower cost and without causing overheating issues. Positive feedback also highlights its compatibility with the Switch system and its protective design for the console screen.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Do not buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this doc does not work when you are trying to connect it to the TV. Charging is also having issues. Stay away from this Dock its not work it
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say it was one of the worst things that I purchased from Best buy. It was a poor unit and I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Dock Kit for Nintendo Switch. Please let us help you by contacting us at https://www.insigniaproducts.com/contact-us. and we'll go up and above for you to improve your experience. Hector S. Insignia Support
Rated 1 out of 5 stars
Quit working after a couple months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like a decent product but I ended up splurging for the Nintendo brand because this one died quickly
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sputnik,
Thank you for reviewing our Dock Kit for Nintendo Switch. I am sorry to read you are not getting the best out of this product and it is not working properly for you.
Please contact us at 877-467-4289 for your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
defective device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked intermittently, not happy to having to get back to the store due to the defective device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Mike,
Thanks for taking the time to leave a comment about your dock kit. We are sorry to read that you are having issues with it, but want to help you with this issue. Please contact us and we will review this issue.
https://www.insigniaproducts.com/contact-us
Marcos O. - | Insignia Support |
Rated 1 out of 5 stars
Only Last 6 Months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It have work fine until today. No power on dock. I dont know if is the cable or the dock. Only last 6 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t recommend, broke after a month. Recommend looking at other options.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fried
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 3rd party dock fried our Switch big time! :( Quite annoying
No, I would not recommend this to a friendRated 1 out of 5 stars
it was a terrible item that i had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was a terrible item that i had to return to the store within about 2 days. Would not but it again.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with our switch. The screen was all scrambled. Returned to store. Easy return!
No, I would not recommend this to a friendRated 1 out of 5 stars
Tight fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a glass screen protector, do not buy this. The switch barely fits and is extremely tight
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It already mess up my son was so looking forward playing he’s switch
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you so much for writing a review for our dock kit for Nintendo switch. I apologize for the
problems that you have experienced with this product, I understand for sure that it can be really
disheartening, but do not worry, we are here for you. Please contact our team in the link below,
they will do their best to help you out.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Dock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only has one USB port and the original has 3 I'd recommend the Nintendo one
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Todd,
Thank you for providing us with you feedback on this dock kit, I understand that it could be a bit frustrating when your experiencing this issue. I will provide this information to our engineers, if you have any other issue please contact us.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Rated 1 out of 5 stars
Poor Quality and it did not work after first day.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it once and the next day it wont work. Very cheap and poor quality.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Christian.
I certainly apologize about the situation with your Dock Kit for Nintendo Switch. The unit is designed to work properly with the compatible devices. However, I understand your situation and I want you to know that you can take advantage of the 15 day return period that Best Buy grants you for this product directly at the Customer Service counter at your nearest store with your receipt in hand.
Cesar G. - Insignia Support
Rated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these and both dont work. I tried another handheld and still didnt work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I know how disheartening it is when a brand new device fails. Allow me to remind you that this docking station have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it. We are always here to help you and thanks for your comments and feedback.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Trash
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted literally 51 days..... All of a sudden one day it just stops working....
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke after a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dock is no good. It broke after a two months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Worth the cost saved
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this dock ruined my switchs ability to display a proper battery level.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Chris,
Thank you for taking the time out of your day to give us our review on this product. I understand that the situation that you are in is a very delicate situation and I can assure you that if you contact us we will get you on the right track.
https://www.insigniaproducts.com/contact-us
Brian C. Insignia support
Rated 1 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your buying this for a dead Switch, dont. Save your money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke after a week
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after a week of light use. I would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Shid don’t work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work. It blinks when I try to play a game.
No, I would not recommend this to a friend





