Customer Ratings & Reviews
- Model:
- NS-HWD1848
- SKU:
- 5711322
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the sturdiness and ample storage space of this gaming TV cabinet, frequently praising its attractive appearance and affordable price. However, some customers found the assembly process challenging due to unclear instructions. A few also mentioned the cabinet's weight as a potential issue.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Storage space, SturdinessCons mentioned:Assembly
Good quality tv stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv stand is very good looking and has a lot of space for multiple consoles. I currently have a 55in. tv on top, with a soundbar across the top shelf (the divider for the two top shelves is pushed back a little, which is perfect for how I use it), a blue-ray player and my Xbox. I use the cabinet for movies and games. Assembly was not difficult, but it was tedious, especially if you are assembling it alone. The wood material is soft, so I was able to screw in all the screws pretty easily with some elbow grease. I was even able to insert all the required screws into the back panels, despite the wood not having any screw holes. I just pushed down with the screw and turned, and they went right in. I'd say the most difficult part as a lone assembler was putting the door on. I fixed that issue by taping the door to the hinges to keep it in place, then removing the tape after I fastened the door. I recommend taking your time and making sure you understand the instructions clearly as you assemble; if you do it carefully, it should come out very sturdy. It is a little front heavy, but it comes with wall anchors to prevent tipping. I needed the anchors because my stand sits on plush carpet. I also love that it has Velcro cable ties in the back to keep all the cords hidden. I would absolutely recommend this tv stand.
I would recommend this to a friend Tv stand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my TV stand. Ita worth it's value. It's a good stand
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LoisE,
Thank you for taking the time to review our Insignia™ - Gaming TV Cabinet for Most TVs Up to 55" - Brown. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://www.bestbuy.com/site/insignia-gaming-tv-cabinet-for-most-tvs-up-to-55-brown/5711322.p?skuId=5711322
??
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box version from bestbuy and it wasn't great. it wasn't bad either. based off the cabinet itself, it is great. good enough shelf options for what I needed.
No, I would not recommend this to a friend- Cons mentioned:Instructions
Quility is ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good stand but the instructions are very bad. Hard to see and do not go in order of parts put together.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for your feedback about our Gaming TV Cabinet! We understand how important is yo have clear instructions for an easy installation, and we are sorry to read they are not in order. We appreciate your feedback, this will allow us to know how to keep improving our products and our instructions. Please know that if you happen to need assistance you can reach us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Awful tv stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cabinet. I had 2 delivered and both were defective
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We are truly sorry to hear that both cabinets delivered were defective. We understand how frustrating and disappointing this must be, especially when you expect a product to meet your needs and it falls short. We apologize for any inconvenience this has caused and appreciate your patience. Your feedback is important to us, and we will use it to improve our product quality and ensure better reliability in the future.
Keith | Insignia Support
- Cons mentioned:Assembly
Too many pieces that’s the way it still is.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too hard should come assembled. Cost more than paid for it to be assembled at store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
I understand how this could be a big inconvenience for you. However, the fact that it is disassembled is part of how this product is so affordable, plus a small fun DIY project. Of course, prices for Geek Squad's assistance might vary as that would be a separate service.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
- Cons mentioned:Assembly
Horrible to assemble!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took forever to assemble and was still wobbly when we were done. Not a good buy at all.
No, I would not recommend this to a friend Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real happy to have a huge gauge out of the front left corner of the top ....
No, I would not recommend this to a friend- Cons mentioned:Assembly
what is a summary?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paid to have tv stand assembled. Did not get it. It is still in the box.
No, I would not recommend this to a friend Ok for the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for a slightly bigger tv, putting it together was simple enough. Wish it could be a little bit taller.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
We appreciate the time you took out of your day to review our Gaming TV Cabinet. I am glad to read this unit is suiting your needs and you are getting the best out of it. Thank you for the comments and feedback!
If you have any doubt or you need any assistance with this unit, please reach us at 877-467-4289 and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didn’t last
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent product just not very durable and broke
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bluesmrt1,
Thank you for taking the time to review our Insignia Gaming TV Cabinet for Most TVs Up to 55" - Brown, we are constantly working to improve our products and truly appreciate your feedback.
Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Not happy for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not all the pieces were there the wood had coped on some of the boards Cheaply made
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jewl,
Thank you for taking the time to review our Gaming TV Cabinet for Most TV Up to 55". I understand some pieces were missing and that can be disappointing. We would be happy to check your options, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact
Not as sturdy as it looks.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks amazing but it's built quite cheap very hard to assemble and very easy to get scratched.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jackien,
Thank you for taking the time to leave a review. I am sorry to hear that you had a hard time putting this together. I will definitely pass along your feedback to my team so that we can continue to improve our products in the future.
- Janine G.| Insignia Support| https://www.insigniaproducts.com/contact-us
Poor description and workmanship
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TCL 55” does even closely fit. When putting it together, I noticed one of the support walls for the shelf had the holes drilled on the wrong sided so I had to think of a way to make it work because I was 80% done putting it to together and I wasn’t taking apart what I had already done. EXTREMELY DISAPPOINTED
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for providing us your review regarding our Gaming TV Cabinet. I completely understand how disappointed you may have been with the setup of the unit, so I will like to offer to get in touch with us at the contact link below so we can review what may have occured during the installation and answer any doubts you may have.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
False information about the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the parts to the item was not in the box, and I’m through with your store. I should have just went to NFM like I started to do, and I’m letting everyone that I know that shop at your store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happened that all of the parts was not in the box, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
Console
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This piece is crap. Not worth the money.. None of the holes lined up. Side of cabinet Busted as it was being put together. Maybe we just got a defected one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Tina,
Thank you for taking the time to review our Gaming TV Cabinet for Most TVs Up to 55". I understand you had issues putting it up together and that can be frustrating. But, we would be happy to check your options for you, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
To many scrow and bad quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good enough. Hope bTo many scrow and bad quality
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi James,
Thank you for writing a review about our Gaming TV Cabinet for Most TVs Up to 55" - Brown. We know how frustrating it is that you are not satisfied with the quality of the cabinet. We are sorry for the inconvenience it has caused you. We would love to check on this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Ritchie |Insignia Support
https:https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Total Garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total garbage. Infuriating to assemble before the cheap, worthless materials fail before you even use it once. NEVER AGAIN.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the TV cabinet. I am sorry to read that you had issues with the assembling. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
tv stand
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there were few pieces broken so i took it back and hopefully they refunned me fully for this item
No, I would not recommend this to a friendpain in the neck to put together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wood warps pins don't line up correctly. looks ok.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Joel,
We thank you for taking time out of your day to send us your review. I believe that experiencing this type of setup issues is not acceptable, so I will like to suggest to get in touch with us at the contact link below so we can make sure that you receive the proper support.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
