Customer Ratings & Reviews
- Model:
- NS-HZ313
- SKU:
- 4226000
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Optical/Coaxial Digital-to-Analog Audio Converter for its great sound quality and ease of use. Many find it compatible with their existing setups, especially when HDMI is not an option, and consider it a good value for the price. The only notable drawback mentioned is the absence of a volume control feature.
This summary was generated by AI based on customer reviews.
Product didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound was very poor and made a clicking noise that forced me to go to plan b and purchase a new sound base from zvox
No, I would not recommend this to a friend- Pros mentioned:Ease of use
plug & forget
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have been using this for 2 years & so far no problem when i bought it just plug & forget... so far it steel working
I would recommend this to a friend Not for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with my tv. Tried many variations, but no luck.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Paul!
Thank you for sharing your experience with our Optical/Coaxial Digital-to-Analog Converter. We understand how disheartening is that your unit did not work with your TV. Please allow us to check this further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Right out of box didn’t work. Returned it. Did not test my luck w a second unit
No, I would not recommend this to a friendNot really a good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this product twice thinking I got a defect the first time .no such luck. waste of time!!!
No, I would not recommend this to a friendWorks but makes noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked perfectly except that it consistently made a loud pop and I tried everything possible to fix it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for reviewing this converter, I'd like to offer further assistance, visit: https://www.insigniaproducts.com/contact-us so one of our agents can set it up with your TV. Louie L. Insignia Products.
0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is not compatible, or does not work does not pass the information for the home theater
No, I would not recommend this to a friendNot easy to get working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried several times, finally got it working then it quit 2x. Got frustrated and returned it.
No, I would not recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to control the sound when using headphones. It doesn’t change the sound level at all.
No, I would not recommend this to a friendNo good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working on my samsung 4k uhd tv. Dont know why. Maybe it will work for older tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dunddy.
I know the feeling of not being able to get something to work easy and seamlessly. As an Optical-to-Analog Converter, this product works on one way, it converts Digital Optical signal into Analog RCA signal. It does NOT work the other way around. If you have any doubts, please, give us a call at 877-467-4289 for specific troubleshooting and further orientation on this.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Didn't work with my older Dolby sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return and found a different similar converter online that worked with my Dolby surround sound.
No, I would not recommend this to a friendBad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after one week that it wasn't even used in
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!,
Thank you so much for writing a review for our Optical/Coaxial Digital-to-Analog Converter, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us
It quit in less than 60 days.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working AFTER my return time expired. Garbage!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! We realize that the return period has ended with Best Buy, and that this situation must be really annoying, but please know that this converter has a one year warranty. So please contact us on the link below, and we will gladly check for further options for you.
Viridiana E.
Insignia Support.
https://www.insigniaproducts.com/contact-us
Wanted to adapt headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried various set-up combinations but does not work consistently.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for sending us your review regarding your optical converter not working consistently. I know how disheartening this may be for you, so I will like to recommend to get in touch with us at the contact link below so we can assist you with providing an accurate solution for you.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this to hook up an old amp to tv but did not work ...i returned it
No, I would not recommend this to a friendwrong part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not connect it. Needed a mini female plug that changed to 2 male RCA plugs.
No, I would not recommend this to a friendNot sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a open box and could not get to work so believe it was defective.
No, I would not recommend this to a friendDid not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was told would work with tv bought at Best Buy. But gives no sound through my stereo
No, I would not recommend this to a frienddidnt work just got a buzzing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.from a sony 55 TV to Vizio sound bar could only get a buzzing sound out of the sound system
No, I would not recommend this to a friendOptical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Wires won't stay in place. Causes loud speaker sounds. Don't recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Greetings! Thank you for reviewing this Optical/Coaxial Digital-to-Analog Converter, if you need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products.