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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,910 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. Good one for the best price. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a simple, yet outstanding replacement remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program to tv and easy to operate tv with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! No problems with it!! My daughter was happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was desperate that day.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my goodness, my dog chewed my new remote that came with my new Samsung Tv. I went to the Best Buy store needing a replacement immediately. I could only get a generic remote. Although it did work, it did not have all the features of the original one. I was satisfied though.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 4 out of 5 stars

    does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for remote that the dog ate... does the job!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe how this product gives a full control on Samsung TV 65 inch, I bought this remote because my original Samsung Remote not function properly except On and Off button. Suggest anybody who haave the same problem with Samsung TV remote just replace with this Insignia brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was fairly easy to get setup. The only feature I cannot get to work is the smarthub button. This may be my TV and not the remote, so I give it a 4 out of 5. Was the best we could find after trying two others.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with the tv and soundbar with vol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The replacement TV controller worked like a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV controller stopped controlling. Grrrr... I replaced the batteries and it still didn't work. I got advice from the Best Buy team and went home to give it a test run. Mission accomplished. This from a non-techie who thought the original control unit was supposed to last as long as the TV does. :-)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup with any Samsung television!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my current one and this one fit the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for when the kids lost original

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids lost the remote for our Samsung TV that we've had for about 3 years. We used one of the universal remotes for a little while, but it wasn't quite set up to work like this remote was. This replacement remote works perfectly with our tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal remote works well ...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took more effort than it should to be directed to the Universal Remote counter at my local Best Buy store. Once there it was easy to find the proper product and to make it work on my television. Although I seldom use that remote, it has, to this point, sufficed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the original remote. The TV is sort of old (try finding a 32" model these days!), but we were able to replace †he remote without problems -- and this one is better than the original! Buttons are better located and more responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Samsung TV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. No programming needed. Placed batteries in remote aim at TV functions just like the one that came with TV. Like the feel of the buttons on this remote better than the one came with the TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, Wayne.

      Your feedback on this Replacement Remote for Samsung TVs is truly appreciated and it keeps us striving towards our goal of providing only the best products to our customers. We are certainly proud of this and all our remotes!

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    great without any hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my remote for my samsung TV and tried downloading an app on my smartphone but it was asking for a code that I didn't setup on my TV from the beginning. I bought the replacement remote for SAMSUNG TV from Bestbuy and it worked with no problem or programming needed. All I needed was to buy the battery and it was good to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great for samung smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original remote cost just over $100 and so we tried this one that was a great deal and it works perfect for my smart tv. I can use all the apps. voice activation I never used on the original remote. So it didn't matter that this one doesn't have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I lost my remote. I no longer use this because I found my remote I wanted to take this back since I found my remote but now I can't find it and time has run out to return it... but it did good while it was needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than a minimalist remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that came with my huge, awesome Samsung 4K TV was far from awesome. It looked like a toy compared to a real remote. That's why I needed to buy this remote, just in case I broke or lost the tiny, minimalist remote that came with the 4K TV.

    I would recommend this to a friend