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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,910 reviews
  • Rated 4 out of 5 stars

    A bit tricky but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave 4 stars because the setup was not easy..... I purchased the remote to replace my samsung remote that was broken. Getting the remote to sync to my tv was frustrating but once we got it to work it has worked great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to control your smart TVs. Was lost at the beginning trying to figure out how to synchronize with my TV. After reading the instructions correctly had no more trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just as advertised, it worked right the first time for the model TV I have. Instructions are deficient but there. I got it a month ago so I can't say anything about durability, but looks good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic replacement for the smart tv remote. Can do most things (not voice controls, which we never used) that the other remote did. We are very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does exactly what it says it does. It perfectly replaces a lost Samsung TV remote. I didnt have to program it or anything. I like the larger size which keeps my kids from losing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Universal remote works well. The original remote that came with my smart tv broke . Good replacement . Controls your cable box as well as apps on your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needs battery’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only downside is that it doesn’t come with a pair of battery’s. You’d think it would for its price point. Maybe grab a pack on your way out?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not that great for new Samsung tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung is only a year old and had the skinny little shorter remote. This was the only one they had and some of the buttons will not work on my tv. There is no back button. But other than that works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for old ladies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use ,..I’ve been around 86 years and things aren’t as easy as years ago...had no problem...just put it down for the night...

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for taking the time to write about your experience with this remote control. Your feedback will help us know more about what our customers like and keep providing devices that fit your needs. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    So So Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Samsung remote stopped working I purchased the Insignia Remote for Samsung based on it's ability to save shows on Amazon which it does however... I find that it's not intuitive for navigation without having to look down. The exit button is located right below the right toggle and just to the right of the down toggle. Because I go through pages of different subjects on various services I expect the remote to anticipate that I won't look down to move left right, up, down. Maybe I simply prefer Samsung's original but I find the Insignia a bit clunky.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, but it takes a while to get used to it. the layout is a bit odd. yet it was compatible and easy set up for my tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than the Original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I lost the original remote for our Samsung, I recently purchased the Insignia Replacement Remote for Samsung TV's and couldn't be happier. It's better than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had numerous service calls for our TV problems. He finally figured out he needed to replace the remote. This one has solved all his problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still not able to load apps

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a remote that loaded apps on my tv. Either this one does not or the technology has left me behind. Probably need a smart tv. I love Samsung TVs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t find my remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on line and picked it up at the store. They brought out to my car and I was home ad I was home with the remote programmed with an hour of my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Tv’s volume remote was broken, i visited BestBuy to see if they have it Unfortunately they didn’t have the remote i was looking for. An associate recommended this product. It is working but it has a lot of buttons on it. Return and Exit buttons are right next to navigate buttons which if you press it by mistake, it sends you out of where you were. I also have a sound bar which when i wanted to turn my tv on, it was turning my sound bar on as well. I had to unplug it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old remote for my Samsung smart tv broke. I purchased this as a replacement an was surprised how well it worked with my tv but also my apps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great choice for Samsung TV owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought two remotes for the two Samsung televisions in my condo because the originals were "misplaced". I opted for this brand/model because (A) - I did not want to go to the hassle of getting the proper codes for two different Samsung models and (B) - I wanted to make sure my tenants did not have any future problems using the features on the televisions. Cost a little more but worth it to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They do the job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a replacement remote for my Samsung TV as the dog chewed through the original ones and I did not feel like paying $$$ for a Samsung Remote. They do the job required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great remote, almost identical to original.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this remote, replacement for my original Samsung TV remote. Almost identical to the original. The family started using it without skipping a beat, and the connection with the tv has been flawless.

    I would recommend this to a friend