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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,910 reviews
  • Rated 5 out of 5 stars

    Good back up for lost remote

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE moved and lost the remote to our samsung tv. We purchased this one, works great with the samsung tv with Roku. Does everything that the regular remote would do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in an emergency. My original remote broke suddenly from what looked like a battery leak. My only objection is the Sleep Timer is hidden under tools and requires a more complicated process to use.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 3 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels cheap for the price compared to original Samsung smart tv universal remote. Rubber buttons for volume/channel feel cheap. But remotes works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great replacement remote. It is able to tap into all the smart tv options that the original remote did. We have a Samsung tv. If I were to loose another remote, I would purchase this one again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one too many drops of my original equipment remote I bought one of these. My expectations were high and insignia delivered! The remote responds well and I have no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK as a Replacement for Broken Samsung Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly worked out of the package for turning Samsung smart TV on and off, but directions for pairing the TV volume and channel selector were unclear and did not work. I have a Samsung DVD player that is connected to the TV, and I have no illusions that pairing this will even be a remote possibility (no pun intended). So, bottom line is that I paid over $30 to turn the TV on and off. This replacement remote offers no other advantages. If I had known, I would have purchased a different brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a remote because mine didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a remote because mine stop working I called the geek squad & they help me to contact Samsung. They asked my problem, I told them & they sent me out a new one. With No Problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check on different brands on remotes and they have to be programmed!! And with is one no need and the buttons are the same as the original one !! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So our son lost our remote and we needed a replacement for our smart TV. This unit worked well. (And we found the old remote as soooon as we bought this one-figures).

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 3 out of 5 stars

    No backup light

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls Samsung tv, but it didn't have adequate backup light so I returned it. Also, l thought it overpriced at $39

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung remote works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not access our Samsung TV because it has no buttons. When the remote went out the TV was no good. Found this Samsung remote at Best Buy's and it fix the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother was moving and had an extra TV that she gave me other than move it to her new home. It was missing the original remote. I purchased this one to replace it. remote for the TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    connects automatically

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very large buttons easy to see connects automatically to the tv with no codes or anything just a little expensive for a remote but for the convenience it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Does The Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a remote for a "recent vintage" Samsung flat-screen. I found replacement equivalents on-line but wanted to see if Best Buy had one. My local Best Buy did have this remote, so I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the remote control I bought to replace my old Samsung TV remote control. It works good right out of the box. But it is a little bit pricey. Anyway it is a very good remote control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost exactly as the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was this remote does not capable of getting to sub-channels. One needs to start with the main channel and than find the subs. Otherwise works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally packed my Samsung remote in storage. It was so much easier to buy a new one. Connection was a breeze. I had very good help in locating and selecting the best for my tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good remote but a bit over sized

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good temporary replacement for my Samsung phone. Only down side to it is the size. A little too big compared to the original remote that came with the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i miss the swipe feature this replacement works fine. Put batteries in it and away we went. I would recommend for those in need of a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this remote to repair an old TV that was still worth saving. Could not get into the service menu without it. Saved the day excellent product just like original!

    I would recommend this to a friend