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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,910 reviews
  • Rated 3 out of 5 stars

    Worked ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the remote to go with my Samsung smart tv. I got it to work part of the way. Then my dog ate it the next morning. I was unable to get to do certain things after i purchased it. I ended up having to get the exact remote that went with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult for elderly person to use. Buttons are too small, and poorly lit, printing is unclear. It slips out of shaky hands easily and falls down the side of the chair.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inadequate range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the Samsung remote that came with my QLED set. It synced ok, but it’s range is only about 6-7 feet, and my favored seating is about 12 feet away. So - average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly-very satisfied! Would buy again!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia remote for Samsung HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very affordable and did the basic task of turning on and off the tv. I'm not sure if the remote is fully compatible because it doesn't seem to control the sound. I will follow up after more trial and error testing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this remote more than the original one that came with my tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as explained by associate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this was a universal remote that would work on my Samsung smart tv. Some of the functions worked, but, not enough to make me want to keep this item. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just blah

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an okay remote but it's limited to performing basic functions. A lot of Samsung TV features can only be accessed by using a Samsung remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice try

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to go with an open box tv with no remote. Although it works I will be looking to order original remote. Seems like a bunch of features im missing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good remote, does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote has all the needed functions, and works well with my TV. However, I wish the buttons were back lit. Can't see some of the most important buttons in the dark, and the feel of the buttons just isn't enough.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello! I really appreciate your feedback on this Replacement Remote for Samsung TVs. Thank you for choosing Insignia! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Gave it a try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews said just turn on and it syncs but it did not. I bought this because my twin toddlers "hid" the original remote. Luckily after returning this one I found the remote way down in the couch a few weeks later

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It don’t have all of the fictions that the original remote have. It has buttons you will not use. It was really nice not having to program it to the television.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be thought it was going to be easy to use but disappointing. It's not stand alone and I still need to refer to my dish remote and others.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Took a while to setup. Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to set up with Samsung tv and also set up with old remote. But it does work. I still think it’s expensive for a replacement remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this remote to replace remote that was eaten by Family Golden Lab (eats everything) So far not issues - and we're keeping remote out of reach.

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 2 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find myself looking for the purchase of the site it has that work as well as I wish it did. Hard to program and not backlit

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote for Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No "-" for digital channels. cannot use for several channels since it is needed. For example channel 8-2 or channel 4-2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but I didn’t have to buy another TV. Allows you to save favorite channels, but there is no way to surf between them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No preprogrammed sleep button!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote does the basic functions right out of the packaging. Unfortunately, it does not have a "sleep" button which was critical for me. The instructions for somehow adding it were not very clear. I found one online at about a third of the cost that had a sleep function button labelled as such and preprogrammed. I would have returned it but I let it slip past the return date.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!,
      Thank you so much for writing a review for our Replacement Remote for Samsung TVs, we would like to apologize for the experience that you went through and we know this can be disappointing. I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
      Roberto E.
      www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product work instantly without any setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product work instantly without any setup. use for any Samsung product.

    I would recommend this to a friend