Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,910 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for my wife to use , not hard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up hardly any hiccups... Just put batteries in and started surfing

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 4 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly....I lost my Samsung original remote...bought this one, works perfectly...I don't see any much difference.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys need differentiation , specially the up/down and left/right. Both in feel and color. Use bigger batteries for longer life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it did not operate as good as the original

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart hub button did not exist and you had to push an extraordinary number of buttons to get to streaming services

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 1 out of 5 stars

    So simple! No set up! TV remote.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been using our old remote..."babying it"...trying to make it keep working. But, it was time to get a new one. So the Best Buy employee, very service-minded, guided me to the correct one for our old Samsung TV. Batteries in, remote instantly working, no set up. Yeah! I know where we will be buying our next TV. Best Buy.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Deb!

      Thank you for taking the time to leave your review on this Samsung replacement remote. We truly understand how important this remote is for you to be able to watch TV. We are glad that you did not have to set it up and were able to enjoy it right away. If you ever have any questions or doubts, feel free to reach out to us at any time.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Reasonably Priced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fancy one I bought with TV ($75) was chewed up by the puppy. It works fine but isn’t as pretty as my more expensive one. Good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it connected to Samsung TV instantly but the exit button and return button are too close to the arrows.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the beat. But works

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected seamlessly. Good quality. Button position and feed back is not good. Always hitting the wrong button.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    remote is not lighted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote does not have lighted keys which makes it difficult to use in low lighting but it is a good as the original in all the other features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure it’s a decent remote control if it were to work with my Samsung tv, I did the programming and nothing worked. So I returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 4 out of 5 stars

    Great replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv did not come with Samsung remote as it was an open box so I got this to replace repost works perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the remote. Set it up yesterday, it worked perfectly , but today it wont work with the TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The response is a little slow

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this because I lost the remote but it’s kind of slow to respond. ITs better than nothing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung remote replaced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I just wish it luminated so you could use it in the dark A little better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Samsung and insignia has huge difference. Should only buy original. Configuration is easy but not great functionality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best! It just wouldn’t connect with a lot of my devices like you promised! It took a lot of trying to no avail!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it lasts longer than the factory remote that was only a year old when it stopped working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great back up remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up remote. Only “con” is that I have to press the button hands to get any function from the remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great remote.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Samsung tv. It connected easily to the tv. I would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the original Samsung remote that came with the TV,(it got lost). Has more direct access buttons than the original had so operations are faster since you don't have to scroll through menu choices.

    I would recommend this to a friend