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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1910 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,910 reviews
  • Rated 3 out of 5 stars

    Worked slightly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button worked but not all other buttons. Have a Samsung TV but wasn't completely compatible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote seems bulky, works good but I’d prefer original remotes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works with TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with the TV but not the DVD player. Not really universal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung remote substitute.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way to enter a period or dash for channels like 15.2.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace lost Samsung DVD player remote and it was worthless, I ended up returning it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, I'm really sorry to read that this remote did not worked with your DVD player, if you ever need assistance with our products, please go to: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    It is good as a replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the remote so far. Only con it is much bigger then the remote that came with the TV.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Greetings! thank you for taking the time to review this Replacement Remote for Samsung TVs. We'll keep your feedback in mind for future designs! Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t work but best buy was great! I didn’t use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, but does not control 3 D function. For 3 D need to contact Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but quality looks cheap. Might return it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features worked some not so Bought because I lost original

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a good product it does the bare minimum. Better products out there.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Remote does not work our of package like told!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote still not functioning fully after instructions given. Did NOT work out of package like sales rep said! Brand new Q90T Samsung! Did quick programming and individual function programming, still not working correctly! Buyer beware. Just sayin.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have all the buttons I'm used to on original Samsung remotes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spend the extra money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use as I had hoped! The set up was more complicated than expected!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old remote died so I'm not giving this one more the a year to last

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Feels Clunky

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs work and some time to getting used to using

    I would recommend this to a friend
  • Cons mentioned:
    Backlight

    Rated 1 out of 5 stars

    No back light

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well with Samsung TV. My only issue is there is no back light. If you using remote in dark its hard to see with no back light. You would have to angle the remote towards light.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!
      Thank you very much for writing a review on the Insignia Replacement Remote for Samsung. I understand how no back light can be an inconvenience when watching the TV at night. Rest assured that we'll take your helpful feedback and implement it in our newer designs, so we can keep providing you the best options for the best price. Feel free to contact us at any time, the door is open.
      Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    A replacement that has a Smart TV function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement for a missing Samsung remote that offers a button for a Smart TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with tv well, but when using Smart functions lacks use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not like samsunh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not like Samsung one....buttons are annoyingly different

    I would recommend this to a friend