Customer Ratings & Reviews
- Model:
- NS-RMTSAM17
- SKU:
- 5577783
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.
This summary was generated by AI based on customer reviews.
Substandard Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this remote to the store. The contacts for the batteries were not working properly so the remote did not work. What a pain!
No, I would not recommend this to a friendpoor instructions
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it very difficult to set up this remote. I had to return it twice.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thank you for your feedback on this Refrigerator. Please let us know more about this situation by contacting us at https://www.insigniaproducts.com/contact-us. and we'll go up and above for you to improve your experience. Hector S. Insignia Support
Poop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap, tried setting it up multiple times and never got it to work correctly.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you for taking time off your day to leave a review on the Replacement Remote for Samsung. Would you please contact us so we can assist you?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Don't waste your time with this remote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this remote. It didn't work as described. I returned this product.
No, I would not recommend this to a friendDoesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never got the remote to work .i changed multiple batteries but yet it never connects with the tv
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time to leave a review of the remote. I understand that this is frustrating, but do not worry we are here to assist you. Please contact us to check all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the universal remote for my Samsung TV. The remote did not work at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read that the Insignia Replacement Remote for Samsung did not work with your TV. This is not the experience we wanted for you. Please, feel free to contact us at any time so we can get you the best assistance.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Try to avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Multiple attempts of following directions and still never had 100% functionality
No, I would not recommend this to a friendCan't make it do what I want it to do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't make it do what I want it to do. I'm unable to program it to change channels
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our Replacement Remote for Samsung TVs. I understand you can't change channels with the remote and that can be frustrating. But, we will be happy to assist you with the remote programming. Feel free to use the link below to contact us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Oops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning because I purchased the wrong remote for my television
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the replacement remote. I am sorry to read that you had to return the remote as it is not compatible. Please contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Only worked for a few days.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for maybe four or five days. I would avoid, quite the waste of money.
No, I would not recommend this to a friendWorks only on TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked on TV not blue ray. Would not recommend. Not easy to use.
No, I would not recommend this to a friendRemote not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok buttom does not work. Follow the manuel, the remote stop working.
No, I would not recommend this to a friendNot worth the money.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned tv on and off but will not work to navigate the smart functions of the tv.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Mel.
I apologize about your experience with your Replacement Remote for Samsung TVs. I want you to know that this should be working properly and I would like to provide you with alternatives. Please reach us at https://www.insigniaproducts.com/contact-us so we can better assist you with it.
Cesar G. - Insignia Support
What a wast don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this product. I ended up buying a new TV. Not good
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you so much for writing a review about our Replacement Remote for Samsung TVs! We know how annoying is when a universal remote is not pairing with your TV, but please remember that we are here to help you. If you would like to get assistance with your remote, feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
$40 just to turn on and adjust volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not function with my SmartHub tv. Would only turn on and adjust volume. Retuned.
No, I would not recommend this to a friendFrustrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to get the remote to sync withTV. I paid over $30 for a remote I cant use.
No, I would not recommend this to a friendTerrible and useless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote sucks. Only for tv Doesn’t change cable channels. Waste of 40 bucks.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Matt,
Thank you for taking the time out of your day to give us your intake on the remote, I understand that this can be very frustrating. However, I must say that this remote has many features that control it and can be changed. Please contact us at Insignia at 877-467-4289 so that we can see if anything can be done to fix the issues that you are having.
Brian C. -Insignia Support
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work with my tv. Tried all the steps and nothing happened.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Star!
Thank you for sharing your experience with our replacement remote for Samsung's TVs. We understand how important is to have a remote for your TV to work. We would love to assist you further in this situation! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Did not work with my tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work with all Samsung tv’s , I have n older model from 4 years ago
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Billy,
Thank you for taking the time to review our replacement remote. I am sorry to read it did not work with your TV, please let us assist you. At the end you will find the link to contact us, rest assured we are going to do our best to help you out.
Alfredo L - Insignia Support
https://www.insigniaproducts.com/contact-us
Doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote does not work with my Samsung TV - very disappointed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Fern,
Thank you for taking the time to review our Replacement Remote for Samsung TVs. I understand the remote didn't work with your TV and that can be disappointing. However, we will be happy to troubleshoot the remote and check other options for you. Please, contact us using the link below.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us