Customer Ratings & Reviews
- Model:
- NS-RMTSAM17
- SKU:
- 5577783
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ease of use, compatibility, and affordability of the replacement remote for Samsung TVs. They appreciate that it works well and requires no programming. While most customers are pleased with the remote, a few have expressed concerns about its size, lack of voice control, limited functions, missing buttons, and the fact that it is not backlit.
This summary was generated by AI based on customer reviews.
Doesn't sync with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed. Instructions and the remote doesn't sync with the tv at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello!
Thank you for telling us know your experience with the Replacement Remote for Samsung TVs! We understand that without a remote you can not use your TV, and we are sorry that the remote you have is not synchronizing with it. Please allow us to assist you further by reaching us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
No go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t get it to sync with our tv, in the garbage
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kath,
Thank you for taking the time to review our Replacement remote for Samsung TVs. I understand it didn't sync with your TV and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Doesn’t work on Samsung smart TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Universal Samsung remote not universal- double check your model before purchasing
No, I would not recommend this to a friendRather use downloadable app on phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No where near as good as the original Samsung remote..
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our Replacement for Samsung TVs. I understand it wasn't as good as you were expecting and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Awful product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work. I’m bringing it back for a refund
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for wiriting a review about our Replacement remote for Samsung TVs! We know how frustrating is when a device does not work as expected. Please allow us to check this situation further with you! Feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have to return this remote, can't get it to program
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our Replacement Remote for Smasung TV's. I know that this could be an uncomfortable situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Good replacement after everything is set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good remote functions everything on tv just cant do start up on new samsung tvs
I would recommend this to a friendDidnt Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed it to work on my Samsung 75inch 4KTV.... never worked... will return
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with my Samsung tv even though it stated it would on the packaging
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to write a review about this remote. To address any concerns about compatibility with your TV, please contact us here www.insigniaproducts.com/support Best, Fernanda B. Insignia Support.
Did not work with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need to exchange it because the remote did not work with my TV.
No, I would not recommend this to a friendDidn't work with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't work with my TV. It was supposed to according to my research.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello! Thank you for taking the time to write a review about this item. To better address your doubts about compatibility, I would like to ask you to contact us here: https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support
Not compatible with any other Samsung products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should make this remote compatible with all Samsung devices
No, I would not recommend this to a friendNot Worth Buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of this remote is awful and doesn't work well at all!
No, I would not recommend this to a friendDon't like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working properly. After 1 month, key pad is not working
No, I would not recommend this to a friendhas the buttons but not for my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it did not work on the Samsung UHD TV MU6300 Smart TV 55"
No, I would not recommend this to a friendNot compatible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is not compatible to smart tv with smart control
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month or two.......nuff said
No, I would not recommend this to a friendNot good for smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy if you have smart tv with voice control....
No, I would not recommend this to a friendRemote does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this remote. It does not work
No, I would not recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Battery life
Great Quality Remote for the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this remote. It worked with no programming. It seems very sturdy. I just bought it for a second remote since our primary gets lost all the time. My only complaint is that it did not come with batteries.
I would recommend this to a friend