Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- |
- SKU:
- 6448217
Customer reviews
Rating 4.6 out of 5 stars with 1894 reviews
(1,894 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great to be back in Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am Very Happy with my purchase of the Insignia replacement remote for my Samsung TV. It put me back in control of my TV with easy to follow instructions. I have cable TV but without the Samsung remote I couldn't turn the TV off and on; change channels; adjust the sound; or connect to Netflix etc. The price was comparable to the cost of a new Samsung remote (plus a shipping charge) through Encompass. Ordering a Samsung remote through Encompass meant it wouldn't be available until June. Purchasing the Insignia remote at Best Buy meant I didn't have to wait to be able to enjoy watching my Samsung TV. Great product!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
No title
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me two trips to the store to get the correct item. Once I got the correct remote, it works.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very convenient to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is great for entering channel # when the original TV only allows up and down. Easy to set up and use
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked immediately was a simple task the product is a hassle free item
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Glass
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Working well with the tv. Feels good in the hand
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 5 out of 5 stars
INSIGNIA REMOTE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly with my Samsung TV. Very easy to set up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great TV remote replacement!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather than buy a replacement TV remote controller from Samsung, I opted to buy the Insignia store brand. It was less expensive and works just as good as the original. Amazon advertised cheaper remotes but I preferred to go to the local Best Buy. It was easy to hook up too!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive review of the Insignia™ Replacement Remote for Samsung TVs! We're glad to hear that you found it to be a cost-effective alternative to the original and that it works just as well. It's great to know that you preferred shopping locally at Best Buy and found the setup easy. Your feedback is valuable to us, francesa, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your new remote! Ivy | Insignia Support
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Samsung hand control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready to use. Amazing! I was not sure about compatibility but it came already programmed and ready to use with my curved Samsung tv.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked immediately didn’t have to do anything to it
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lost my original samsung TV remote and thankfully was able to get this replacement that works on samsung TVs as a programable remote. Easy to setup. Easy to use. Cheaper than getting a new one from samsung.
I would recommend this to a friend Rated 5 out of 5 stars
Go to the electronics store with answers/solutions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it would have been easier to order this remote online but I like interacting with people. Our Best Buy in DeWitt is the best. I showed my broken remote, the clerk took one look and said follow me. He picked a lookalike from the rack and said this will work and it has most of the features you have on the old one.
I would recommend this to a friendRated 5 out of 5 stars
Replacement tv remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch replacement tv remote control for Samsung 55” q80. Old remote reached its recharge capabilities and left me with a dead tv. So I called Wilmington nc Best Buy to ensure the product item was available and the staff confirmed my inquiry. Product was reasonably priced and I opted out of insurance plan. Staff shared they have replaced a few of the remotes to customers who had same fault with remote. Thank you helping me continue enjoying my tv
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Only remote i need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use no programming,easy to read controls..
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My toddler walked off with the remote and it was never seen again. This works just as good as the missing one.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We’re glad to hear that the replacement remote is working just as well as the original. It’s great to know it’s been a smooth solution after the original went missing.
– Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use ......................................
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Got it in a rush. Glad I did
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy this was in stock. I had to get the replacement after the batteries in my original leaked in the remote leaving it trashed. The replacement is different than the one that came with my tv but it has the important buttons and everything i need so its really great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! We're glad to hear that it was available when you needed it and that it has all the important buttons you require.
If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a positive experience with our products.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. Thank you for your support! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
- Cons mentioned:Button layout
Rated 3 out of 5 stars
OK but,....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this remote had every function I needed but in order to work with my Samsung tv I had to press more buttons than average. It might work ok with other Samsung tv's just really did not work well with mine
I would recommend this to a friend Rated 5 out of 5 stars
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was easy to set up and use. I lost my remote and I was given the correct remote set it up quickly and was back working watching tv again..
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Tv remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had a problem with this remote it responds well to the comands on the remote ez to install
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement, easy to use. I would recommend this to others.
I would recommend this to a friend






