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Customer Ratings & Reviews

Your price for this item is $34.99

Customer reviews

Rating 4.6 out of 5 stars with 1894 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,894 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to be back in Control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Very Happy with my purchase of the Insignia replacement remote for my Samsung TV. It put me back in control of my TV with easy to follow instructions. I have cable TV but without the Samsung remote I couldn't turn the TV off and on; change channels; adjust the sound; or connect to Netflix etc. The price was comparable to the cost of a new Samsung remote (plus a shipping charge) through Encompass. Ordering a Samsung remote through Encompass meant it wouldn't be available until June. Purchasing the Insignia remote at Best Buy meant I didn't have to wait to be able to enjoy watching my Samsung TV. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    No title

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me two trips to the store to get the correct item. Once I got the correct remote, it works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very convenient to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is great for entering channel # when the original TV only allows up and down. Easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked immediately was a simple task the product is a hassle free item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Working well with the tv. Feels good in the hand

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    INSIGNIA REMOTE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my Samsung TV. Very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great TV remote replacement!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than buy a replacement TV remote controller from Samsung, I opted to buy the Insignia store brand. It was less expensive and works just as good as the original. Amazon advertised cheaper remotes but I preferred to go to the local Best Buy. It was easy to hook up too!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ Replacement Remote for Samsung TVs! We're glad to hear that you found it to be a cost-effective alternative to the original and that it works just as well. It's great to know that you preferred shopping locally at Best Buy and found the setup easy. Your feedback is valuable to us, francesa, and we appreciate you taking the time to share your experience. If you have any further comments or need assistance, please don't hesitate to reach out. Enjoy your new remote! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Samsung hand control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to use. Amazing! I was not sure about compatibility but it came already programmed and ready to use with my curved Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked immediately didn’t have to do anything to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my original samsung TV remote and thankfully was able to get this replacement that works on samsung TVs as a programable remote. Easy to setup. Easy to use. Cheaper than getting a new one from samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go to the electronics store with answers/solutions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it would have been easier to order this remote online but I like interacting with people. Our Best Buy in DeWitt is the best. I showed my broken remote, the clerk took one look and said follow me. He picked a lookalike from the rack and said this will work and it has most of the features you have on the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch replacement tv remote control for Samsung 55” q80. Old remote reached its recharge capabilities and left me with a dead tv. So I called Wilmington nc Best Buy to ensure the product item was available and the staff confirmed my inquiry. Product was reasonably priced and I opted out of insurance plan. Staff shared they have replaced a few of the remotes to customers who had same fault with remote. Thank you helping me continue enjoying my tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Only remote i need

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no programming,easy to read controls..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My toddler walked off with the remote and it was never seen again. This works just as good as the missing one.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear that the replacement remote is working just as well as the original. It’s great to know it’s been a smooth solution after the original went missing.

      – Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use ......................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Got it in a rush. Glad I did

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy this was in stock. I had to get the replacement after the batteries in my original leaked in the remote leaving it trashed. The replacement is different than the one that came with my tv but it has the important buttons and everything i need so its really great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! We're glad to hear that it was available when you needed it and that it has all the important buttons you require.

      If you ever have any questions or need assistance, please don't hesitate to reach out to our customer support team. We're here to help and ensure you continue to have a positive experience with our products.

      Your satisfaction is important to us, and we appreciate you choosing Insignia™. Thank you for your support! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217 BBY-ExBrand_Insignia

  • Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    OK but,....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this remote had every function I needed but in order to work with my Samsung tv I had to press more buttons than average. It might work ok with other Samsung tv's just really did not work well with mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was easy to set up and use. I lost my remote and I was given the correct remote set it up quickly and was back working watching tv again..

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a problem with this remote it responds well to the comands on the remote ez to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement, easy to use. I would recommend this to others.

    I would recommend this to a friend