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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1916 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,916 reviews
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Direct replacement remote for Samsung TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was reasonably priced. Everything works and it’s a direct replacement of the old Samsung remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a very old, no longer effective Samsung remote. This replacement appears to be working well, and I am glad that I have this new one, would recommend as the price was also fine too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Samsung tv. The dog had fun with my original remote but now I am back on business. Recommend this if you need a new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote Controll

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is good, size, easy to operate and switching from the current channel to the previous channel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Full Function Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best little remote I’ve ever purchased. I wanted something to be able to replace my cable boxes and utilize the app but still give me full functionality of the cable box remote. This is the perfect remote to do that. Goodbye expensive cable boxes!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you’ve found the perfect solution with the Insignia™ Replacement Remote for Samsung TVs! It's impressive that it allows you to replace your cable box while still maintaining all the essential functionalities you need. Being able to streamline your setup and eliminate expensive cable boxes is a huge win! Your recommendation highlights how versatile and user-friendly this remote is, which is incredibly helpful for others looking to simplify their entertainment systems. Thank you for sharing your experience and enjoy your new setup! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217 BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Insignia universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was really easy to pair with my Samsung Tv and to my sony sound bar and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worked immediately - saved the day

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace an already replaced remote for older Samsung. was so surprised it worked immediately and well.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing! We're so glad the replacement remote worked right away and saved the day—especially for an older Samsung model. That’s what we love to hear!

      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    worthy replacment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good replacement remote, just a squishy on the buttons

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It really works with Samsung TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost our Samsung remote . This replacement controller worked !!! I was concerned because many say they will work then don’t

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience! We are pleased to hear that the replacement controller worked well for your Samsung TV. It's great to know that it met your expectations despite your initial concerns. Your satisfaction is important to us, and we are committed to providing products that deliver reliable performance.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility, Setup

    Rated 5 out of 5 stars

    Replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to get a universal remote after losing original This remote was the easiest I ever had to deal with Just put in batteries and pointed at my Samsung smart tv and everything worked Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality, Setup

    Rated 5 out of 5 stars

    Remote replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Great replacement for original unit. Easy to setup and working great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    replacement rmove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when your wife washes the original one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the correct remote needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with our Samsung TV. No adjustments needed, just turn it on and start watching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Backlight

    Rated 4 out of 5 stars

    Replacement remote for Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operation and quality is good. Easy to use and understand, wish it would light up which would be helpful in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Best TV remote ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use and set up!! Adapts to any TV

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I’m glad to hear that you find the remote great, easy to use, and adaptable to any TV! If you have any other thoughts or need assistance, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Made just for Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Precisely what I needed. This product works perfectly with Samsung and you don't have to set anything up before using it. Excellent!.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABest Buy sales associate recommended this tool and it works perfectly❣️

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the kind words, Evelyn! We’re so glad our associate pointed you in the right direction and that the remote is working perfectly for your Samsung TV. Enjoy the convenience and that extra peace of mind. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User Friendly Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is much more user friendly than the remote that came with the new Samsung TV. It cost me an extra $40.00 however. Samsung should be made aware of their unfriendly user remote included with their TVs!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement works very well. I use it for my Samsung TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool easy to use I like it please make this less works

    I would recommend this to a friend
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