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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.6 out of 5 stars with 2034 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,034 reviews
  • Rated 5 out of 5 stars

    Great replacement for new Samsung QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our new tv remote that our dog chewed up. The actual replacement cost a lot more so it was nice bestbuy had this option for a decent price in-store. I’m pretty sure we didn’t even have to pair it with our tv which was so convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The updated remote is better than the original remote bc the original only had up and down arrows and the new one has numbers on it, so you can go straight to the channel. You can use your smart TV options better/quicker. It makes your TV experience less frustrating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. This was easy setup and team and Best Buy pointed me in right direction

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Channel Changer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as well as the Best Buy rep said it would. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect update replacement for the original. I wanted one that I could trust to simply work well, and I got it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to work through it. No complications.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Replacement remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for my Samsung tv that i lost the remote to. Just wish the buttons were like the old one where it had hulu/netflix/amazon instead of ABC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the remote. I cannot submit 14 more characters because I can't think of any.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality, Setup

    Rated 5 out of 5 stars

    Remote replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Great replacement for original unit. Easy to setup and working great

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked immediately with Samsung 43” tv. Just installed batteries and everything worked as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung compatible remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my Samsung TV, just as good as the manufacture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As replacement remote it work very well. No complaints so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Remote replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use remote replacing a remote lost in a move. This remote performs virtually the same as the original. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clicker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and price. Works well with the other products that I have in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. I was impressed by the fact that Best Buy had a phone number to call in advance to check if this remote works with our TV, as identified by model number.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REPLACE REMOTE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good, but there are a lot of buttons that I will never use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice option to replace an aging Samsung remote, works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Full Function Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best little remote I’ve ever purchased. I wanted something to be able to replace my cable boxes and utilize the app but still give me full functionality of the cable box remote. This is the perfect remote to do that. Goodbye expensive cable boxes!

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      It sounds like you’ve found the perfect solution with the Insignia™ Replacement Remote for Samsung TVs! It's impressive that it allows you to replace your cable box while still maintaining all the essential functionalities you need. Being able to streamline your setup and eliminate expensive cable boxes is a huge win! Your recommendation highlights how versatile and user-friendly this remote is, which is incredibly helpful for others looking to simplify their entertainment systems. Thank you for sharing your experience and enjoy your new setup! Jeth | Insignia Support.  https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217 BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 2 out of 5 stars

    So so...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Feels cheap. So crowded that it makes it easy to press the wrong button.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jeff, thank you for taking the time to share your feedback. We’re sorry to hear that while your Insignia™ Replacement Remote for Samsung TVs, Model NS‑RMTSAM21, is working, it feels cheap and the crowded button layout is causing accidental presses. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience.
      Rafay | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2 of them for our tv’s and they are great

    I would recommend this to a friend