Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- |
- SKU:
- 6448217
Customer reviews
Rating 4.6 out of 5 stars with 1901 reviews
(1,901 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Replacement Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with my Samsung TV right out of the box. Just like the original that I lost.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us! We're glad to hear that the product worked seamlessly with your Samsung TV right out of the box and that it feels just like the original.
Your feedback is valuable to us, and we're delighted that our product meets your needs. If you have any other feedback or need further assistance, please don't hesitate to reach out.
Thank you again for your kind words! - Carl | Insignia Products
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
remote replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality item for the price. Very easy to operate.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, TabethaO! We're pleased to hear that the Insignia™ Replacement Remote is a quality item at a great price and easy to operate. Enjoy your remote!
- Shiela | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super Convenient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly prefer this remote. Super convenient to use and helps my mom a lot being super easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that you find the Insignia™ Replacement Remote for Samsung TVs super convenient and easy to use. It's wonderful to know that it has been especially helpful for your mom. We appreciate your support and hope you continue to enjoy the convenience it brings! |Angelica| Insignia Products|
Rated 4 out of 5 stars
Better Remote than what comes with the TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is much better than the one that came with the television because it has a number pad. However, our old remote would allow us to put in a number with a dash. So, for example, if we wanted to watch channel 62-4, we could do so. Now we have to put in "64" and use the up arrow to get to 62-4.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this product was amazing and easy to setup/use especially for my parents who are much older ans arent too tech savvy. Just popped in new batteries and turned on the TV and played around with the volume buttons and then boom it was synced with rhe tv in literally no time at all
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ms. Perez
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful remote control it’s easy to work with any TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's fantastic! We're so glad you find the remote control wonderful and easy to use with any TV. Versatility and ease of use are key features we aim for, so your feedback is much appreciated. We hope it continues to make controlling your TV a breeze! - Carl | Insignia Products
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Remote
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my old remote and this worked like a charm right out of the package.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re glad to hear that the replacement remote worked perfectly for you right out of the package. It’s always great when things work seamlessly. If you have any further comments or need assistance, please don’t hesitate to reach out. We’re here to help!
Keith | Insignia Support
- Pros mentioned:Compatibility
Rated 4 out of 5 stars
Samsung larger remote.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Samsung TV - Samsung Soundbar and Samsung (older BlueRay) DVD player. Wanted a single remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We understand the convenience of having a single remote to control all your devices. Your feedback is valuable, and we appreciate your support.
Keith | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote works as intended nice that it is in stock near me
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're glad to hear that your Insignia™ Replacement Remote for Samsung TVs is working as intended and that you were able to find it in stock near you. If you have any questions or need further assistance, please feel free to reach out. Enjoy your new remote!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
It’s a remote
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a remote. The remote works as a remote should…
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulyB,
Thank you for your straightforward review! We're glad to hear that the Insignia™ Replacement Remote for Samsung TVs is working as expected. If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great replacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was easy to set up and worked exactly as it should for a very reasonable price.
I would recommend this to a friend Rated 5 out of 5 stars
Syncing TV's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need to solve the problem. I have 12 TV's at my business location.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t use the one that came with the TV … solar…So I got this one that works on batteries. I have two and they work fine. They easily connect to the TVs and work great.
I would recommend this to a friend Rated 4 out of 5 stars
Remote for tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote for the price just put the remote to nearest remote and it will automatically connect just don’t like the fact how some times the signal of the remote doesn’t respond. Overall thought great remote!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia Replacement Remote for Samsung TVs. We are glad to hear that you find it to be a great remote for the price. We appreciate your honesty about the occasional signal responsiveness issues and will make sure to pass that feedback along to our team. If you ever need further assistance or have any questions, please don't hesitate to reach out. Enjoy your new remote! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good replacement for a broken remote, easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are glad to hear that our remote is a good replacement for your broken one and that you find it easy to use. Your satisfaction is important to us, and we are committed to providing high-quality products that meet your needs.
Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Missing one piece of the puzzle,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked seamlessly out of the box except one item: you cannot dial a digital TV station if viewing with an antennae. If you want Ch 13.3, you select Ch 13 then scroll up to 13.3
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Easy to use. Seems like a good value.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this universal remote for my curved TV for my father with dementia. It was easy to set up and for me it was easy to work. My father had a few problems because it had too many buttons. I thought it was fine.
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Remote
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is amazing easy to use and set up highly recommended
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Hooray. I can move the cursor to the right.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than the one that came with the TV. Unfortunately an exact replacement was not available. But the right button works on this one. Overall I am very satisfied with this product and Best Buy but disappointed in Samsung for not having a direct exact replcement available.
I would recommend this to a friend






