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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.6 out of 5 stars with 2034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,034 reviews
  • Rated 5 out of 5 stars

    Better than the original remote from samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons are comfortable and soft, definitely better than the remote that comes with my samsung tv. Easy to install too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items I purchased at Best Buy were the best they work very well. I couldn’t have asked for for better items that I needed and Best Buy made my day!!! I’m so glad !! Thank you so much!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Electronics! We are very glad everything is working at its best. In case you experience any issues, feel free to give us a call at 1-877-467-4289.

      JC | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Samsung remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the remote that came with tv. Simple and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia replacement remote for Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to transition from regular remote. More specific instructions would help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Just like our old remote that quit working.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying the TV and that the picture quality and color are meeting your expectations. It's great to know you're happy with the value at the sale price. We truly appreciate your support.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    A GREAT REMOTE!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleasantly surprised that all I had to do was put in the battery and push the on button!! No password, no sign ins. Wonderful for a dinosaur like me. Perfect timing for my granddaughter’s visit to use this new remote on the TV in her room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them clean and crisp Best EarPods I have ever owned

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review! We're thrilled to hear you're loving your new earbuds and that the sound quality is hitting the mark—clean, crisp, and the best you've owned! That’s exactly the kind of experience we hope to deliver.

      If you ever need support or accessories, we’re here to help. Enjoy the music! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    110% satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No programming needed which was perfect!!! Would definitely recommend

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Jesus,
      We're so glad to hear the remote worked right out of the box with no setup needed. That convenience is exactly what we aim for. Thanks for recommending it and for choosing Insignia. Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works very well. It is a little confusing when trying to get back to the Home Screen.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for the feedback! We're glad the remote is working well overall. We hear you on the Home Screen navigation—your input helps us improve the user experience!
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Worked for my 8 series Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wqs able to use all the functions of my Samsung 8 series with this remote. The smart remote for my Samsung TV costs arouns double the price of this remote. It would be nice to have the voice remote that xame with my tv, but for half the price this remote will do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During the move I had misplaced my remote and I actually like this one better than the OEM.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback. We are glad to hear that you prefer the new remote over the OEM one. It's great to know that our product has met your expectations and provided a better experience. Your satisfaction is important to us, and we are committed to delivering quality and convenience in our offerings.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Works instantly

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Worked instantly, easy to use. Only complaint is that the “down” and “exit” is a bit too close to each other and I fat thumb it (my user error) and that can get annoying when searching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problems to this point. The design is good and easy to manipulate the different function buttons.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We're glad to hear that the device is working well for you and that you haven't encountered any problems. We're also pleased that you find the design good and the function buttons easy to manipulate. User-friendly design is a priority for us, and it's rewarding to know we've achieved that. We appreciate you taking the time to share your satisfaction. Keith | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Remote control replacement for Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being unable to get any actin from the Remote control that came with my tv I went to my local bestbuy and asked customer service if they had a compatible remote for a Samsung and the salesperson showed me where the right remote was. Easy peasy and I was out in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is amazing easy to use and set up highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Universal Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, excellent value, easy to use would recommend to anyone needing a new remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is great . Easy to understand it’s functionality with a little bit of programming.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, GarnetteP! We're glad to hear that you find the Insignia™ Replacement Remote for Samsung TVs great and easy to understand with a bit of programming. If you have any other feedback or need assistance, feel free to reach out. Enjoy your new remote!

      - Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Better than the Original Remote with the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote that came with the TV was lost. My son purchased a new off brand from Amazon and that did not last long. I ordered this online and received it in a day and it was a perfect match with my Samsung TV. I will purchase another one because the Samsung remote for the other TV is not working correctly. Very easy to connect to the TV. Insert batteries, point, and click. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this product was amazing and easy to setup/use especially for my parents who are much older ans arent too tech savvy. Just popped in new batteries and turned on the TV and played around with the volume buttons and then boom it was synced with rhe tv in literally no time at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    OWNER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PRODUCT IS EXCELLENT. THE PRODUCT JUST ADAPT INSTANLY.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi LucyV! Thanks for the enthusiastic feedback! We’re glad to hear the replacement remote delivered exactly what you needed with instant compatibility. Quick and easy setup always makes for a better experience—enjoy the seamless control! |Angelica| Insignia Products| BBY-ExBrand_Insignia