Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- |
- SKU:
- 6448217
Customer reviews
Rating 4.6 out of 5 stars with 2034 reviews
(2,034 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than the original, I am so glad that you carry it
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks for the great feedback, JohnA! It’s fantastic to hear that the remote is working even better than expected and that it’s been such a helpful find—we’re so glad it’s been a great fit for your needs! Jeth | Insignia Support.
Rated 5 out of 5 stars
Good choice!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was to replace a very old, no longer effective Samsung remote. This replacement appears to be working well, and I am glad that I have this new one, would recommend as the price was also fine too.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Simple remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it works for Samsung simplified what more could you ask for
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your concise and positive review of our Insignia™ Replacement Remote for Samsung TVs! We're glad to hear it works perfectly and simplifies your TV experience. Patricia | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Controller?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller has great buttons lights up and works great with the t v
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, BobbiJ! We're glad the remote is lighting things up—literally—and working great with your TV!
- Shiela | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote works great, and the insurance I bought came in handy when my dog chewed it apart!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's a fantastic combination of good product and smart planning! We're glad the remote works great, and even more so that the insurance saved the day (and your remote) from your furry friend's chewing. We appreciate your feedback! - Carl | Insignia Products
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This universal remote worked flawlessly with my five year old Samsung tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Replacement remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was kind of hard yo figure out but once i did it has been very easy to use and handy.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that the Insignia™ Replacement Remote for Samsung TVs is now easy to use and handy for you. If you have any other questions or need further assistance, feel free to reach out. Enjoy your viewing experience! |Angelica| Insignia Products|
Rated 5 out of 5 stars
Replacement remote better than original!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This replacement remote was better than the original! Larger buttons, eg
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We are pleased to hear that you find the replacement remote to be better than the original, especially with the larger buttons. Your satisfaction is important to us, and we are committed to providing products that meet your expectations. We appreciate your support and look forward to serving you again.
Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad saves the day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I had a geek squad person in my house for another project. He knew how to make this work like it is intended. Took him a couple of minutes and it worked perfectly and I love it. Replacement for a very user unfriendly remote that came with a very expensive tv. Thanks Geek Squad!
I would recommend this to a friend Rated 5 out of 5 stars
Awesome remote !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome remote ! I have two dogs that love to chew stuff up and I can rely on the remote to work perfectly
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience! We’re thrilled to hear that the remote is working perfectly for you, even with two dogs around. It’s great to know that you can rely on it despite the challenges. Your feedback is valuable and helps others make informed decisions. Enjoy using your remote! Keith | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Replacement Remote for Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Remote works great with my Samsung TV. No issues with setting up. User friendly. I recommend this replacement remote for that Samsung remote that you lost. You won't be disappointed!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Extra remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished I had purchase the remote sooner.Works great.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that your Insignia Replacement Remote is working great for your Samsung TV. Sounds like it’s making things more convenient—better late than never! We appreciate your support. |Angelica| Insignia Products|
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Need Help ask a Best Buy associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made life much easier compared to the factory remote
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BillB,
We’re so glad to hear the replacement remote made things easier for you! It’s designed to offer a simple, reliable alternative to factory remotes no complicated setup, just straightforward control. Patricia | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Husband is happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gift was for my husband. The best remote control
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ElizabethA,
Thank you so much for sharing your feedback! We're thrilled to hear that the replacement remote made such a great gift for your husband and even happier that he’s enjoying it. It’s always our goal to make everyday tech simple and satisfying. If you ever need anything else, we’re just a message away! Patricia | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Samsung TV Remote Control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote. Easy to use. Customer service was very helpful.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RogerS,
Thanks for the kind words! We’re happy to hear the remote is easy to use and that our customer service team was helpful. We designed this remote to be a simple, reliable solution—and it’s great to know it’s doing the job well for you. Patricia | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! It works great. I didn't even have to program it.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the kind words! We're thrilled to hear that the product worked great right out of the box and required no programming. It's always our goal to make things as easy and efficient as possible for our customers.
Keith | Insignia Support
- Cons mentioned:Button layout
Rated 4 out of 5 stars
Works well enough
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching between input sources can be a little fiddly. The buttons are sticky and don't always seem to work. Unfortunately, Samsung no longer makes an original Remote control for TV. Most insignia branded products I have bought have been better.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote. Light weight and easy to pair. Good quality.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Good value for the price. Salesman was very helpful.
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
perfect Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked wonderfully with my TV, easy to use and set up
I would recommend this to a friend







