Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- |
- SKU:
- 6448217
Customer reviews
Rating 4.6 out of 5 stars with 1961 reviews
(1,961 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect replacement remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened up the package and started using it, I didn’t have to set it up and it’s literally the easiest remote ever.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! It's fantastic to hear that it was easy to use right out of the box without any complicated setup. Simplicity is definitely a huge plus when it comes to remotes, and it sounds like this one hits the mark. Your feedback will certainly help others looking for a hassle-free solution for their Samsung TVs. If you have any more details or tips about its functionality, feel free to add them! Enjoy your viewing experience! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Hooray. I can move the cursor to the right.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than the one that came with the TV. Unfortunately an exact replacement was not available. But the right button works on this one. Overall I am very satisfied with this product and Best Buy but disappointed in Samsung for not having a direct exact replcement available.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better to operate that the one that came with the TV
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ Replacement Remote for Samsung TVs. We're delighted to hear that you find it easier to operate than the original remote that came with your TV.
Your satisfaction is important to us, and we appreciate your input. If you have any further comments or need assistance, please feel free to reach out. Patricia | Insignia Support
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and no programing needed to get started
I would recommend this to a friend Rated 4 out of 5 stars
Remote for tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great remote for the price just put the remote to nearest remote and it will automatically connect just don’t like the fact how some times the signal of the remote doesn’t respond. Overall thought great remote!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia Replacement Remote for Samsung TVs. We are glad to hear that you find it to be a great remote for the price. We appreciate your honesty about the occasional signal responsiveness issues and will make sure to pass that feedback along to our team. If you ever need further assistance or have any questions, please don't hesitate to reach out. Enjoy your new remote! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Replacement Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked better than the remote that came with the TV.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Replacement Remote for Samsung TVs! We're delighted to hear that it works even better than the original remote that came with your TV. Your satisfaction is our top priority.
If you have any questions or need further assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
tv control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This control was easy to use . paired up immediately to my tv
I would recommend this to a friend - Pros mentioned:Compatibility, Ease of use
Rated 5 out of 5 stars
Great remote.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with an older model TV. Easy to use. Must have for a smart tv
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this universal remote for my curved TV for my father with dementia. It was easy to set up and for me it was easy to work. My father had a few problems because it had too many buttons. I thought it was fine.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
extra extra
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the controller is great. i havent had the need for it tho
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, castrojesus! We're glad to hear that you find the Insignia™ Replacement Remote for Samsung TVs to be great, even if you haven't had the need to use it yet. It's always good to have a reliable backup on hand. If you ever have any questions or need assistance, feel free to reach out. Patricia | Insignia Support
Rated 5 out of 5 stars
Insignia remote
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Dependable. Easy to use. Point and click.
I would recommend this to a friend- Pros mentioned:Compatibility
Rated 5 out of 5 stars
Works Perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it's supposed to do. Works for every device I ordered it for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your positive feedback! We're thrilled to hear that the Insignia™ Replacement Remote for Samsung TVs (Black) is working perfectly for all your devices. It's great to know that it's meeting your expectations and doing exactly what you need.
We appreciate you choosing our product, and we're glad it's making your life a bit easier. If you have any other questions or need further assistance, feel free to reach out. Happy watching!
-Paul | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
- Cons mentioned:Button layout
Rated 4 out of 5 stars
Works well enough
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switching between input sources can be a little fiddly. The buttons are sticky and don't always seem to work. Unfortunately, Samsung no longer makes an original Remote control for TV. Most insignia branded products I have bought have been better.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Replacement Remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked with my Samsung TV right out of the box. Just like the original that I lost.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us! We're glad to hear that the product worked seamlessly with your Samsung TV right out of the box and that it feels just like the original.
Your feedback is valuable to us, and we're delighted that our product meets your needs. If you have any other feedback or need further assistance, please don't hesitate to reach out.
Thank you again for your kind words! - Carl | Insignia Products
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Missing one piece of the puzzle,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked seamlessly out of the box except one item: you cannot dial a digital TV station if viewing with an antennae. If you want Ch 13.3, you select Ch 13 then scroll up to 13.3
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t use the one that came with the TV … solar…So I got this one that works on batteries. I have two and they work fine. They easily connect to the TVs and work great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to setup. I didn’t have to do anything except turn it on.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review of the Insignia™ Replacement Remote for Samsung TVs. We're delighted to hear that the setup was super easy and that it worked seamlessly right out of the box. Your feedback is greatly appreciated and helps us ensure our products are user-friendly. Ivy | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Better TV life.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement and I follow direction and life is that much better.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi PaulL,
Thank you for your positive review! We're glad to hear that our Insignia™ Replacement Remote for Samsung TVs has made life easier for you. It's great to know that following the directions helped you get everything set up smoothly.
Your satisfaction is important to us. If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad saves the day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily I had a geek squad person in my house for another project. He knew how to make this work like it is intended. Took him a couple of minutes and it worked perfectly and I love it. Replacement for a very user unfriendly remote that came with a very expensive tv. Thanks Geek Squad!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super Convenient
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly prefer this remote. Super convenient to use and helps my mom a lot being super easy to use.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback! We're glad to hear that you find the Insignia™ Replacement Remote for Samsung TVs super convenient and easy to use. It's wonderful to know that it has been especially helpful for your mom. We appreciate your support and hope you continue to enjoy the convenience it brings! |Angelica| Insignia Products|







