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Customer Ratings & Reviews

Your price for this item is $34.99

Customer reviews

Rating 4.6 out of 5 stars with 1911 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,911 reviews
  • Rated 4 out of 5 stars

    Universal Remote for Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it better than the original because it gave you more options. The only thing missing is a microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia Universal Remote Control for Samsung TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Good value-for-money. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia replacement remote for Samsung tv's.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really had a chance to use this much, since the tech explained the solar remote that came with the tv so thoroughly, and we have the Direct TV remote. When I tried it, worked great though.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Instructions almost useless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to figure out how to turn on TV, change channels and control sound. Other than that the instructions were hard to follow. Geek Squad made two appointments. Never contacted me about either one. When I tried to contact them I got someone for whom English was a second (or third) language.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thanks for sharing your experience, Frances. We’re glad the remote worked for the basics, but sorry to hear the instructions and support didn’t meet expectations. Your feedback is valuable and will be passed along.
      — Shiela | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Replacement Remote

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was easy to use and the sales person was very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t working with my smart tv. Had to return it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that the Insignia™ Replacement Remote didn’t work with your smart TV and that you had to return it. We understand how frustrating that can be, and we appreciate you giving it a try.

      If you're still looking for a compatible remote, we’d be happy to help you find one that works seamlessly with your specific TV model. Please don’t hesitate to reach out to our support team or visit your local Best Buy for assistance.

      Thanks again for your review — your input helps us improve! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Tv remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works great. Just dropped the wrong tv remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually liked it more than original because it doesnt have the button's for like hulu netflix prime it just has the lite box where u press and choose which app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    listen to the great help at store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new remote for my very well used up original- this was recommended by most excellent employee and he was correct-it works well with my smart tv os smart again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung remote control is awesome . Soft to the touch and was recognized by the TV immediately . Awesomeness

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Excellent remote!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control works great! Amazing replacement and easy to use!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    It works (somewhat)

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works on my Samsung tv but only for channels, input, and volume no advanced functions.

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reacts very slow to the touch. Many times you have to push the buttons more than once. Better than nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used this item as yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten the chance to use this item as yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A remote that does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works perfectly although the range of stations is quite limited. I suspect this is not the fault of the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality, Setup

    Rated 1 out of 5 stars

    not great remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get this remote to function reliably for a samsung QLED tv. It was slow to respond and difficult to set up. I tried calling support but no luck. I ended up buying a "one for all" remote and it is 100 times better then this one. No issues at all and easy to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote as a replacement for a series 7 Samsung TV. It is almost the same as the original actually with a few more features to control a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Numeric keypad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Like the numeric keypad and onloy using one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement remote for my Samsung tv, it does more than the original remote did

    I would recommend this to a friend