Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Wonder Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to manage. Handy nice presentation. Very lite and convenience.
I would recommend this to a friend - Pros mentioned:Ease of use
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for lost original remote. Works as expected
I would recommend this to a friend - Pros mentioned:Remote functionality
Good controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We lost our control for our Samsung tv, this remote does the job.
I would recommend this to a friend Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement remote for our Samsung TV. Little pricier in comparison to other sites but still reasonable and have had no issues with it.
I would recommend this to a friend- Pros mentioned:Overall performance
Replacement Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine so far. No need to "set up" to be able to use.
I would recommend this to a friend Replacement Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable cost but not as intuitive as I would like.
I would recommend this to a friend- Pros mentioned:Compatibility
Just like the original
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We lost our OEM Samsung remote and this works perfectly!
I would recommend this to a friend Best universal remote
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm! Even has good connectivity when not directly aiming at device
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We’re delighted to hear that our product works like a charm and maintains good connectivity even when not directly aimed at the device. Versatility and reliability are key features, and we’re glad they’re meeting your expectations. If you have any other thoughts or need further assistance, feel free to reach out. Happy using! - Carl | Insignia Products
Insignia™ - Replacement Remote for Samsung TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sneaky husky stole our remote and chewed up it up to pieces. Took a trip on over to best buy to see if I could get a replacement and was recommended this remote by an employee. Works perfectly fine and has pretty much all the features you would get with the standard remote.
I would recommend this to a friend- Pros mentioned:Ease of use
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is easy to use and works well. No issues
I would recommend this to a friend Great Samsung Remote Control substitute!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect option for Samsung TV--lost the original one in the move.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TLCSH, thank you for your review! We’re glad to hear that the Insignia™ Replacement Remote for Samsung TVs is the perfect option for you. It’s great to know that it has been a helpful replacement after losing the original one during your move. If you have any other feedback or need assistance, feel free to reach out! Patricia | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
Insignia remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost old remote and liked it so bought the same kine
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We're glad to hear that you liked the old remote enough to purchase the same kind again. Your feedback is valuable as we strive to provide products that meet your needs and ensure your satisfaction. Keith | Insignia Support
Good quality, inexpensive replacement remote.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality replacement remote. I replaced the default Samsung remote as I was constantly having to roll the batteries to get it to function (even with new batteries). My only complaints would be that it doesn't seem to have the greatest range, and it's very directional.
I would recommend this to a friendI recommend
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend, It is the same control of my devices.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi YasmaryericG,
Thank you for recommending the Insignia™ Replacement Remote for Samsung TVs! We’re glad to hear that it works perfectly with your devices.
If you have any other thoughts or need assistance, feel free to reach out. Patricia | Insignia Support
- Cons mentioned:Button layout
Inadequate instructions on calibration
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to replace a Samsung remote which has too many triple use buttons to operate properly. Could not follow instructions on how to calibrate this remote
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Jay, thank you for taking the time to share your experience with us. We’re sorry to hear that the calibration process wasn’t as clear as it should have been. Setting up a replacement remote should feel straightforward, and we understand how confusing it can be when the instructions don’t provide enough guidance. Feedback like yours is incredibly helpful, as it allows us to identify where our documentation can be improved to better support customers during setup.
Thank you again for bringing this to our attention.
Poojitha | Insignia
- Pros mentioned:Ease of use
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I'm happy. Works great. I'm happy..
I would recommend this to a friend Great Replacement Remote! Too bad no light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right out of the box (once batteries were put in!) No issues! My only complaint is that I wish it had a light up face or a "light up button" like the original Samsung remote for the TV
I would recommend this to a friendDoes the basics
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent remote. Nothing fancy or complicated. Does not work as well as an IR remote. Seems to lose connection or signal very easily. Favorites or shortcut buttons are complex/touchy to setup and are not worth the hassle.
I would recommend this to a friendIt works well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote works well, but some of the buttons are not placed comfortably to me.
I would recommend this to a friendtv remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked since I spilt coffee my original remote. But does not have the "-" ability to add numbers for the channels that have the additional numbers after the main number code
I would recommend this to a friend