Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.
This summary was generated by AI based on customer reviews.
Replacement remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote works great as a replacement. It fits in hand better and has all the control buttons I have to buy one for my TLC flatscreen which the power button went out on and does not fit in hand to small easy to lose.
I would recommend this to a friendReplacent Remote made easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I somehow lost the remote for the TV and this was a great solution vs attempting to reach out to Samsung for a new one. I didn't need to "program" it and for a non-tecky that was a godsend. I just pointed at my tv and was able to get to Netflix and Prime.
I would recommend this to a friendAm I wrong again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should have come with the TV. Don't you think that when your dealing with old people you should let them try the remote to see if they can figure it out?
I would recommend this to a friendWorks as intended.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it's just a control it does what it is intended for and connects automatically to Samsung tv i would say its a bit expensive.
I would recommend this to a frienditem plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works fine. The clerk was very helpful. The place was clean. I us the iitem daily. I would recommend my friend to purchase items from best buy.
I would recommend this to a friendSamsung modems to work with Spectrum.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were fine. I had to get them to connect to Spectrum. But then, I took Spectrum out and changed back to Direct TV. These modems did not work for Direct, so I returned them as well.
I would recommend this to a friendNope.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to replace a Sony Bravia remote with this replacement and it didn't work at all.
No, I would not recommend this to a friendRemote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver good worked perfectly just brought it near my tv and it automatically connected and overall I recommend if your remote is damaged or lost
I would recommend this to a friendWorks well, programming it sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly good. Programming for a specific streaming app is a pain
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia™ Replacement Remote for Samsung TVs! We're glad to hear that overall, it has been a good experience for you. We appreciate your input on the programming aspect and will use it to improve our products and services. Your satisfaction is important to us, and we hope you continue to enjoy using the remote. Jeth | Insignia Support.
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter forgot her remote for the tv when she went to college. We went to get this one and it works great. This was two years ago and it is still in pristine condition.
I would recommend this to a friendRemote for Samsung Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working fine. I did need the Geek Squad to program my TV with the remote, but that was because I don’t understand how to do that. I kinda wish it would light up in the dark.
I would recommend this to a friendRandy Stoehr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your installers did a great job and we've very happy with our new system at our house. Thank you.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .hank you for your kind words! We're glad to hear that our installers did a great job and that you're happy with your new system. If you have any other feedback or need assistance in the future, please don't hesitate to reach out to us. Enjoy your new setup! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Not compatible with all Samsung smart tv’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked first day. Worked less over time. Called Insignia customer service number which is found on back of paper set-up guide who informed me (after discussing what issues I was having with the remote ie. cannot turn on tv without also turning on a/v receiver ) that 1) no code to reset to factory service is available and that 2) it is not compatible with Samsung smart tv’s. Returned the remote the next day under BestBuy TotalTech warranty.
No, I would not recommend this to a friend
Works as intended - Just a little small
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy]  the remote works how it’s supposed to work. It’s a little small in the hand, but you don’t have to program a which is a very good thing
I would recommend this to a friend- Cons mentioned:Button layout
Samsung Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.error messages when trying to use some of the buttons. Can not adjust the volume using remote. Have to use an old one from another tv.
No, I would not recommend this to a friend Replacement TV remote for Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To replace lost Samsung TV remote. Simple binding instructions. Original remote features function as original remote.
I would recommend this to a friendSlow interaction with a Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reaction time from pressing the buttons to response on my Samsung TV is super slow but compared to ordering one from Samsung it was quicker and less expensive.
I would recommend this to a friendUniversal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the help of a clerk i found two products that I was looking for The clerk found one was reduced by $5 because of a return item.
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup and user friendly product. Had new remote connected and programmed in no time.
I would recommend this to a friendGood
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good product, works fine, recommend buying, ...............................
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ Replacement Remote for Samsung TVs! It’s great to hear that it’s a good product and works fine. Having a reliable replacement remote ensures convenient control over your Samsung TV. If you have any more questions or need further assistance, feel free to ask. Happy watching! - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285