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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.6 out of 5 stars with 2034 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,034 reviews
  • Rated 5 out of 5 stars

    Remotely perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote has all the features I would expect and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best universal remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect… it paired with my Samsung TV with zero issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Match for my 20+ yr. old TV ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia remote is working perfectly for my 20+ yr. old 55" Samsung LED TV.....hooray !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for Replacement of Samsung Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is affordable and easy to install if not purchased as an open box. Great replacement remote!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually liked it more than original because it doesnt have the button's for like hulu netflix prime it just has the lite box where u press and choose which app

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 1 out of 5 stars

    Not a good replacement remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power, volume and channel buttons only worked. There was no bottom for Netflix or smart remote. The rest of the directions said I needed my old remote to reprogram this one. Obviously, my remote was broke to have needed to by this replacement. So I had to return it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your honest feedback. We’re sorry to hear that the replacement remote didn’t meet your expectations and caused inconvenience. We understand how frustrating it can be when a product doesn’t function as needed, especially when it requires the very item it’s meant to replace. Your experience is important and will be shared for future product consideration.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    listen to the great help at store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a new remote for my very well used up original- this was recommended by most excellent employee and he was correct-it works well with my smart tv os smart again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement remote, and this one was perfect for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful. Will shop at Best Buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I thought this remote would work, however I needed a universal remote, so this remote didn't work.

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reacts very slow to the touch. Many times you have to push the buttons more than once. Better than nothing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Universal Remote for Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it better than the original because it gave you more options. The only thing missing is a microphone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pasquale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you talk to whatever country you get on the phone, They cannot transfer our conversation to a proper work order. They give me the wrong equipment and do not allow the right tech to be sent out. This has occurred twice. Eventually, the job will get done but not without time and frustration on my part. The install component is fine. It is the hard stuff they cannot get right such as reprogramming a new universal remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My evaluation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! No problems programming. Perfect fit for My Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll give 5star. Very useful device. I can recommend this item

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback! We’re thrilled that you find our device very useful and would recommend it. If you have any more thoughts or need further assistance, feel free to reach out.
      - Carl | Insignia Products BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Great Replacement Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly easy to sync to the tv. Great remote. I just wish it had buttons for apps like Hulu and Netflix. Yes, I'm spoiled in that way. I would have given this five starts if if did have the app buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Samsung controller. The directions to match it to our tv were s little confusing but we managed to match it up and it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this remote as a replacement for a series 7 Samsung TV. It is almost the same as the original actually with a few more features to control a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A remote that does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote works perfectly although the range of stations is quite limited. I suspect this is not the fault of the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung remote control is awesome . Soft to the touch and was recognized by the TV immediately . Awesomeness

    I would recommend this to a friend