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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.6 out of 5 stars with 2034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,034 reviews
  • Rated 5 out of 5 stars

    Better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this remote has more buttons than the fancy, minimalist remote that now comes with Samsung remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Le$$ than a factory replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good solid replacement for my smart tv. Nothing fancy, but doesn't break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable product. I really liked it. I will always patronize Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great chewy toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't get to use it before the dog chewed it up but work beforehand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great universal remote for Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with our Samsung TV. Moves a bit slow so sometimes I click more than I need to but other than that it’s great

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 3 out of 5 stars

    Too big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big like small. Wish smaller not bigger. A lot of buttons

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too complicated.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy at the best buy store recommended this as a replacement for a lost remote but I find it very confusing to use.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Insignia Customer,
      Thank you for sharing your feedback about the Samsung replacement remote. We aim for our products to be intuitive solutions, so we understand the frustration when a device feels difficult to navigate. Please reach out to our support team at 877-467-4289 or via email at insigniasupport@bestbuy.com so we can provide guidance or assist with a resolution.
      Thank you for choosing Insignia.
      Allen | Insignia BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just grabbed the wrong remote. They took easy care of it as always. Good stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent for what it is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, it tends to disconnect for 3-5 seconds when tv turns on. Then it reconnects by itself. Minor inconvenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best "Best Buy" products

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been 2 years I am still using it. Excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To the Rescue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original remote grew legs and left the the scene! Enter Insignia Samsung remote to save the day…worked right out of the box, no programming needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful remote for Samsung TV and this is the second one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just doesnt have the apps that i like to use on it. Other than that works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and products.we had misplaced our remote to tv and they fixed the problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, instantly connected to my television. Would get again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good remote, we will see how long it last. The Logitech we bought from you is junk.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi TBPGD,

      Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and fast, remote controller I like it I use it for any TV that I have Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV remote control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with the TV. No issues at all. Good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung remote replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable salesman. Perfect product selection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get's the job done! But awkward controls.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Samsung TV and it works as advertised, but some of the navigation button placements are really awkward. Definitely get's some getting used to.

    I would recommend this to a friend