Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- |
- SKU:
- 6448217
Customer reviews
Rating 4.6 out of 5 stars with 1913 reviews
(1,913 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Wish it was designed a little better for Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new remote. It works, although it was a little hard to get it to sync.
No, I would not recommend this to a friendRated 3 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work as well as the one that came with the TV. Probably never buy a Samsung product again. They wouldn't replace the original that went bad. Terrible customer service.
No, I would not recommend this to a friendRated 5 out of 5 stars
MIKE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT I LOVE IT I LOVE IT I LOVE IT I LOVE IT I LOVE IT
I would recommend this to a friendRated 4 out of 5 stars
Samsung TV remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product though a little confusing to understand how it operates at first
I would recommend this to a friendRated 4 out of 5 stars
Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All buttons worked on Samsung tv right out of box. No issues at all. Very happy with purchase.
I would recommend this to a friendRated 2 out of 5 stars
Remote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags, moves slow and have to reprogram a couple times
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Solid backup !The show continues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works. Adequate. You mail it to me. Challenging to get.
I would recommend this to a friend Rated 1 out of 5 stars
Does not pair with Samsung properly as indicated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was to pair with Samsung TV's but it was only partially effective. Even after resetting and pairing it again, the volume control would not work and when trying to change the channel or use the back button we had to turn the TV off and start again. We ended up returning this and ordering a Samsung remote which works fine. Best Buy does not sell Samsung remotes unfortunately.
No, I would not recommend this to a friendRated 5 out of 5 stars
fully compatible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what I needed to get the TV working again to normal
I would recommend this to a friendRated 4 out of 5 stars
remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found my olde one and did not need this one so it is still in the box
I would recommend this to a friendRated 5 out of 5 stars
Easy setup TV remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfectly. Very easy to pair with the TV. Would buy again.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
It's a remote . . .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I mean, it is a TV remote. Nothing fancy, it works fine.
I would recommend this to a friend Rated 5 out of 5 stars
Terrier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. We love it! Would recommend to another customer!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 2 out of 5 stars
Universal remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The directional buttons are at the bottom and I prefer them up top. The Samsung remote is much easier to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Replacement Remote for Samsung TVs - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 4 out of 5 stars
Works Fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but wish it was more like the original that came with my Samsung Q8
I would recommend this to a friendRated 4 out of 5 stars
New remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness it was preprogrammed to the TV which needed the new remote.
I would recommend this to a friendRated 5 out of 5 stars
remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfied with my purchase, thanks for making it easy
I would recommend this to a friendRated 4 out of 5 stars
REPLACEMENT REMOTE SAMSUNG
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS FINE JUST WISH I COULD GET AN ORGINAL NOT A GENERIC
I would recommend this to a friendRated 4 out of 5 stars
Generic remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to get used to this generic remote instead of the one that came with the tv.
I would recommend this to a friendRated 3 out of 5 stars
New Samsung remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the original remote much better. This one is not as easy to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that you’re finding the new remote less user-friendly compared to the original one. We understand how important it is to have a remote that’s easy to use.
Your comments are valuable to us, and we’ll take them into consideration for future improvements. If you have any specific suggestions on how we can make the remote better, we’d love to hear them. In the meantime, if you need any assistance or have further questions, please don’t hesitate to reach out.
Thank you for sharing your experience. - Carl | Insignia Products







