Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
ADRENALINE RUSH
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY SON LOVED THIS GAME! HE REALLY ENJOYS PLAYING IT
I would recommend this to a friendGood investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works just like the original one. Very worth it!!!
I would recommend this to a friendGood enough replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a replacement remote for my Samsung TV and this one worked right out of the box. I wish the navigation buttons that are at the bottom of the remote were more prominent and at the top. Seems like this is an old school layout. A genuine Samsung remote for my TV (Q90T) costs about $70.
I would recommend this to a friendremote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality!!!!!!!! recomended................
I would recommend this to a friendGreat product will recommend to family and friends
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will recommend to family and friends
I would recommend this to a friendNot impressed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new tv..2 yr old nephew lost the remote. Tried this one, in fact, 3 different adults tried to sync tv with this remote. Very few instructions, ended up returning it
No, I would not recommend this to a friendCould not get it to work.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work. But I think our TV is no good. We will be buying a new one soon.
No, I would not recommend this to a friendI prefer the one that came with my Samsung!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, we are using this remote right now and I absolutely HATE it! No voice commands can be used for search, which is nutz. But the biggest bother that really makes me want to throw it out, is when I go to use the directional buttons, is that I windup hitting the button that gets Netflex up and running instead. And there are no backlit buttons, either! Come on in today’s climate ALL remotes should be backlit!!!! Oh, and the layout completely sucks, too! Not a happy camper …
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Replacement Remote for Samsung TVs - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Insignia Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this remote is very frustrating to use, you have to hold on to the keys for a while for it to actually work or point it at a certain spot. I do not recommend this remote :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ Replacement Remote for Samsung TVs. We apologize for the frustration you've experienced with its performance.
We take your concerns seriously and are committed to improving our products. If you need assistance troubleshooting the remote or finding a more suitable solution, please don't hesitate to reach out to our customer support team. We're here to help and can offer alternative solutions to ensure you have a better experience.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I retuned it. Need a Samsung smart remote. Aftermarket remotes don’t work.
No, I would not recommend this to a friendIssue unresolved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was recommended by the employee and said it should fix my issue. Didn’t work for the problem I am having with my tv but was told I had only two weeks to return it. I will attempt to bring back tomorrow hoping you will let me.
I would recommend this to a friendCreature of comfort, dislikes new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if its the remote or the TV setup - but the shortcuts to apps are a little tedious to setup, and slow to respond... and we miss the voice activated option that our old TV had.
No, I would not recommend this to a friendThis remote sucks, no microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote sucks, I can't get anywhere with it. No microphone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Cele. We’re sorry to hear that the remote did not meet your expectations. Our team works to design products that offer convenience and functionality, and we appreciate your feedback as it helps us improve. If there's anything we can do to assist you, please don't hesitate to reach out. Tine | Insignia Support
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but those stupid ABC buttons are were i expect the home button to be and I always it them on accident then it switches to an app I don’t want to be on.
No, I would not recommend this to a friendhated to have to replace!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job, but the buttons are so much smaller than the original remote. That makes for errors. We wish the replacement was a closer replica of the samsung remote.
No, I would not recommend this to a friendgreat, but doesn't operate volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote works for changing channels, also for powering on TV. Unfortunately does not operate volume
I would recommend this to a friendInsignia - Replacement Remote for Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was a bit difficult to navigate. I got the hang of it after about 3 or 4 weeks.
No, I would not recommend this to a friendDoesn't work on UN55D7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote doesn't work on my Samsung and wasn't able to program it. I can't return it because the return period was only for 15 days. Bummed out, have been so busy, thought I had 30 days at least.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear the remote didn’t work with your Samsung device and that the return window was shorter than expected. We understand how frustrating that can be, especially with a busy schedule. Your experience is important to us, and we appreciate you taking the time to share it.
Keith | Insignia Support
- Cons mentioned:Button layout
A replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is terrible. So many pointless buttons that you can’t even use. It truly is a replacement and worst case scenario remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DariusF, I apologize for any dissatisfaction you may have experienced. If there are other preferences you have, we would have been very happy to accommodate them if they were available. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Remotedis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugly, sharp edges. No previous button. Serves its purpose
No, I would not recommend this to a friend