Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
Remotedis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugly, sharp edges. No previous button. Serves its purpose
No, I would not recommend this to a friendWorks with my TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV remote quit working, so I got this replacement remote. It works with my TV, so that's great, but I don't like the button set-up. It just isn't as easy to use without looking at it.
I would recommend this to a friendTerrible!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible functionality! The buttons barely work and more often than not the button you press causes the wrong function to happen!
No, I would not recommend this to a friend- Cons mentioned:Button layout
Keep looking.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpaid for this and I fight it every time I use it. So easy to hit the wrong button and exit, which makes it terrible for streaming. I have ave size fingers, even so the problem is you cannot feel a difference in the buttons. Not touch friendly at all. No back lighting. Not much thought went into this product.
No, I would not recommend this to a friend decent remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best remote and not the worst. thought it was a little pricey
No, I would not recommend this to a friendRemote replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work like the one that came with the TV. There's no "home" button, I can't find Prime, etc.
No, I would not recommend this to a friendA mediocre replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote operates the TV barely adequately. It is NOT a fully functioning replacement for the original remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry for your bad experience. It might be not set to the correct code, you can try other codes untill all buttons works for your TV
Paul Kleemeier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Told by Spectrum not to use it so I turned it to the store
I would recommend this to a friendSkips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are way too sensitive. You end up skipping over the channel or video you are trying to reach.
No, I would not recommend this to a friendRoku remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this remote and after a short time it short time it quit working went to best buy and they would not do anything about it because there is only a 15 day warranty on it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with the remote quitting after a short time. We understand how frustrating it must be to encounter issues so soon after purchase, and we regret that the limited 15-day warranty from Best Buy did not provide the support you needed. Your insights are valuable to us as we strive to improve our product offerings and ensure better customer satisfaction. We appreciate your patience and understanding.
Keith | Insignia Support
- Cons mentioned:Button layout
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly very annoying and some button features dont work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for your review. Please try other code sets.
- Cons mentioned:Backlight
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to use. Remote does not light up at night.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Samsung TVs! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
May be OK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get a pairing with a Samsung TV but I still have it for possible future use
I would recommend this to a friendDoesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great product. Maybe works on some TV but not worked for me
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does not work with the Samsung smart TV, it can turn the tv on but can't go to the menu to select any apps nor can get the tv out of demo mode
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your review, QuestS. We're sorry to hear the remote didn’t function as expected with your Samsung TV. Your feedback is important and will be shared with our product team to help improve compatibility and performance. Tine | Insignia Support
Remote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not the best but not the worst. Gets the job done
I would recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Nothing special but gets the job done.
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the remote I thought I lost underneath my bed
I would recommend this to a friendVery disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally difficult to adapt to our system. Was never like previous programmable equipment. No discussion about my system was compatible or more information was necessary. We went to at totally different install system and still not ideal but better. Pretty disappointed compared to previous custom installs and assistance with Best Buy.
No, I would not recommend this to a friendridiculous to try and program
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible remote, did not work well with my new Samsung S90F TV. Bad delays, unable to match up with existing remote, unable to program shortcut keys. It's going back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Linda. We’re sorry to hear that the remote did not work well with your Samsung S90F TV. Our team strives to ensure compatibility and ease of use, and we appreciate your feedback as we continue to improve our products. If there’s anything we can do to assist you, please don't hesitate to reach out. Tine | Insignia Support