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Customer Ratings & Reviews

$34.99

Customer reviews

Rating 4.6 out of 5 stars with 2034 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,034 reviews
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need this item , my tv don’t have buttons and my old remote control was stacked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered save and the same day and I'm very happy with my order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff person was very helpful and courteous in assisting me on this remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is what I wanted. it is what I wanted. it is what i wanted..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my Samsung tv. Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost My Remote!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy to get a new Insignia remote for my Samsung TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insignia Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product..price fairly, but instructions for many button options very poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked exactly like the sales person said it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked right out of the package and customer service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with our Samsung TV. Only really use it for volume since we use the PS4 to stream

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the New Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad the old remote was the issue. Wonderful customer service as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to go spend money because the remote that comes with the samsung qx90 tv sucked

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t working with my smart tv. Had to return it.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for taking the time to share your feedback. We're sorry to hear that the Insignia™ Replacement Remote didn’t work with your smart TV and that you had to return it. We understand how frustrating that can be, and we appreciate you giving it a try.

      If you're still looking for a compatible remote, we’d be happy to help you find one that works seamlessly with your specific TV model. Please don’t hesitate to reach out to our support team or visit your local Best Buy for assistance.

      Thanks again for your review — your input helps us improve! Ivy | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and I would recommend it for anyone with a Samsung tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products too expensive though. Does workbright outbof the box. No problem with curbside puckup. Fast service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement remote not as good as factory but works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works most of the time sometimes it doesn't respond it's not the batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, pairing was easy enough. Have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Workable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and it work pretty good, but you have to be close to the T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works even when at an angle to the tv. the buttons are nice and have not faded at all.

    I would recommend this to a friend