Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
Remote Real way, here's a connect for that.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong remote was suggested an ordered by Tech. I returned the remote and did find the correct one online.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JosephE,
It is important to hear your feedback so we can always make sure that our services and technicians will be more aware in providing the correct information when recommending our products. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Wouldnt sync
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This universal remote was NOT easy to set up with our Samsung TV. It took many tries with different codes. I decided to return it rather than bother with it any more.
No, I would not recommend this to a friendno
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted the one; that could punch in the channel number in, but it doesn't do it. He gave me the wrong one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Replacement Remote for Samsung TVs - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Incorrect remote for TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for the tv I purchased this for unfortunately.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Bargainhunter,
Hearing your feedback about this product is really important to us so we can continue to improve its quality and efficiency. If there is anything that we can assist you with, please contact us at (877) 467-4289 for further assistance.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Replacement remote for Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to control my Samsung TV. I followed directions 50 times. Telephone customer service said Geek Squad would fix it for free which was not true.
No, I would not recommend this to a friendVery over priced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced remote and with the 15 day no refund policy sucks even more
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RitaP,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
No buttons for prime, Disney etc.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No buttons for prime, Disney etc. This remote is not simple if it does have a way…I cannot find it, o
No, I would not recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to navigate. Wasn’t happy at all with it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Samsung TVs! We understand that you are having issues using the remote control. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your remote control.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. It stopped working after three months...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi JoanneW,
Thank you for taking time to write a review our Insignia™ - Replacement Remote for Samsung TVs - Black. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/insignia
bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poopy poopy poopy poopy pooyppoopypoopypiipyppopyp
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Samsung TVs! We understand that you are having issues with your remote control. We would love to check this situation further with you! Please feel free to contact us at the link below to get troubleshooting assistance with your remote control.
Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Uncompatible Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was not compatible with my Samsung TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CynthiaE,
Thank you for taking the time to review our Insignia™ - Replacement Remote for Samsung TVs - Black. I understand you found it uncomfortable to use since it was not compatible with your TV and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Another crappy Best Buy product!!!!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work with tv and I can’t return the freaking piece of crap!!! Don’t buy it! It’s a waste of $40
No, I would not recommend this to a friendRemote seems to old for my tv.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote can't perform the functions of my NEW tv.
No, I would not recommend this to a frienddoes not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work for a Samsung QN75Q80BAF I tried every code possible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello JoeC,
We do apologize that this remote did not work with your Samsung QN75Q80BAF. Please feel free to contact us at 1-(877)-467-4289 Daily 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
https://www.insigniaproducts.com/support
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow and sometimes the functions don’t work correctly. Nowhere close as good as my other controller
No, I would not recommend this to a friendDidn’t work for our tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work for us. We tried it on our Samsung tv and got no response
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for writing a review about our Insignia™ - Replacement Remote for Samsung TVs - Black. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
no good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.know good bad product could not use wast of moneys
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi toni,
Thanks for taking the time and effort to leave a review with our Insignia™ - Replacement Remote for Samsung TVs - Black. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Dont buy these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work with my tv. Was a headache trying to figure it out. Not worth the money.
No, I would not recommend this to a friendRemote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well. Terrible product. Don’t buy. Will be dissatisfied
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello There,
Thank you very much for taking the time to review our Insignia - Replacement Remote for Samsung TVs - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Alvin
www.insigniaproducts.com/support
Insignia remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although we have a Samsung TV, we could not get to work. We returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Thestampfamily,
Thank you for taking the time to review our Insignia™ - Replacement Remote for Samsung TVs - Black. I understand you found it uncomfortable to use since it will not work and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com