Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.
This summary was generated by AI based on customer reviews.
Wrong remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was supposed to be a replacement remote for my Vizio TV. IT WAS NOT COMPARABLE
No, I would not recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but those stupid ABC buttons are were i expect the home button to be and I always it them on accident then it switches to an app I don’t want to be on.
No, I would not recommend this to a friendhated to have to replace!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job, but the buttons are so much smaller than the original remote. That makes for errors. We wish the replacement was a closer replica of the samsung remote.
No, I would not recommend this to a friendRemote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I retuned it. Need a Samsung smart remote. Aftermarket remotes don’t work.
No, I would not recommend this to a friendNot a Good Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor aftermarket device. Just doesn't match a OEM remote controller
No, I would not recommend this to a friendWorks with my TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV remote quit working, so I got this replacement remote. It works with my TV, so that's great, but I don't like the button set-up. It just isn't as easy to use without looking at it.
I would recommend this to a friendDidn't work out for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Retuned it because although I could turn the TV on and off and change channels, the menu and guide features would not work.
No, I would not recommend this to a friendgreat, but doesn't operate volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote works for changing channels, also for powering on TV. Unfortunately does not operate volume
I would recommend this to a friendInsignia - Replacement Remote for Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote was a bit difficult to navigate. I got the hang of it after about 3 or 4 weeks.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have issue with buttons even after replacing battery
No, I would not recommend this to a friend- Cons mentioned:Button layout
A replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This remote is terrible. So many pointless buttons that you can’t even use. It truly is a replacement and worst case scenario remote.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi DariusF, I apologize for any dissatisfaction you may have experienced. If there are other preferences you have, we would have been very happy to accommodate them if they were available. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne
Insignia Remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this remote is very frustrating to use, you have to hold on to the keys for a while for it to actually work or point it at a certain spot. I do not recommend this remote :(
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback on the Insignia™ Replacement Remote for Samsung TVs. We apologize for the frustration you've experienced with its performance.
We take your concerns seriously and are committed to improving our products. If you need assistance troubleshooting the remote or finding a more suitable solution, please don't hesitate to reach out to our customer support team. We're here to help and can offer alternative solutions to ensure you have a better experience.
Your satisfaction is important to us, and we appreciate you choosing Insignia™. We're dedicated to making sure our products meet your expectations. -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
- Cons mentioned:Button layout
Keep looking.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpaid for this and I fight it every time I use it. So easy to hit the wrong button and exit, which makes it terrible for streaming. I have ave size fingers, even so the problem is you cannot feel a difference in the buttons. Not touch friendly at all. No back lighting. Not much thought went into this product.
No, I would not recommend this to a friend Remotedis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugly, sharp edges. No previous button. Serves its purpose
No, I would not recommend this to a friendRemote
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lags, moves slow and have to reprogram a couple times
No, I would not recommend this to a friendREMOTE REPLACEMENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work on my Tv.Returned it to store.Actually found my lost one.Also think it was way over priced.
No, I would not recommend this to a friendRemote replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't work like the one that came with the TV. There's no "home" button, I can't find Prime, etc.
No, I would not recommend this to a frienddecent remote
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not the best remote and not the worst. thought it was a little pricey
No, I would not recommend this to a friendA mediocre replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote operates the TV barely adequately. It is NOT a fully functioning replacement for the original remote.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry for your bad experience. It might be not set to the correct code, you can try other codes untill all buttons works for your TV
Skips
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are way too sensitive. You end up skipping over the channel or video you are trying to reach.
No, I would not recommend this to a friend