Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Replacement Remote for Samsung TVs for its ease of use, overall performance, and compatibility with Samsung TV models. Users appreciate the remote's functionality and easy setup. Some customers have noted issues with the button layout, while others wish it had a backlight.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Button layout
No good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.honestly very annoying and some button features dont work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Thanks for your review. Please try other code sets.
- Cons mentioned:Backlight
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to use. Remote does not light up at night.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Replacement Remote for Samsung TVs! We understand you are experiencing issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Paul Kleemeier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Told by Spectrum not to use it so I turned it to the store
I would recommend this to a friendMay be OK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get a pairing with a Samsung TV but I still have it for possible future use
I would recommend this to a friendLegal Specialist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was rude and did not want to assist me. The manager they cannot show me how activate the remote. I even brought in my TV. Thanks
I would recommend this to a friendDoesn't work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great product. Maybe works on some TV but not worked for me
No, I would not recommend this to a friendVery disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally difficult to adapt to our system. Was never like previous programmable equipment. No discussion about my system was compatible or more information was necessary. We went to at totally different install system and still not ideal but better. Pretty disappointed compared to previous custom installs and assistance with Best Buy.
No, I would not recommend this to a friendRemote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not the best but not the worst. Gets the job done
I would recommend this to a friendThis remote sucks, no microphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This remote sucks, I can't get anywhere with it. No microphone.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience, Cele. We’re sorry to hear that the remote did not meet your expectations. Our team works to design products that offer convenience and functionality, and we appreciate your feedback as it helps us improve. If there's anything we can do to assist you, please don't hesitate to reach out. Tine | Insignia Support
Remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Nothing special but gets the job done.
I would recommend this to a friendOkay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the remote I thought I lost underneath my bed
I would recommend this to a frienddoesn't work for all samsung TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work as advertised with my Samsung 2018 model TV.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Insignia Customer, thank you for letting us know about your experience with the Insignia Replacement Remote for Samsung TVs. I’m sorry to hear it didn’t work with your 2018 Samsung model, that’s definitely not the experience we want for our customers. Our team would be happy to help troubleshoot compatibility or explore other options that may work better for your TV. You can reach us at 877‑467‑4289 or insigniasupport@bestbuy.com. We appreciate you taking the time to share this feedback. Sudeep | Insignia
Remote for Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry, I can’t review this item. I decided to keep the remote that came with my new TV.
I would recommend this to a friendSamsung control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with samsung speaker which it was originally purchased for.
I would recommend this to a friendNot impressed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new tv..2 yr old nephew lost the remote. Tried this one, in fact, 3 different adults tried to sync tv with this remote. Very few instructions, ended up returning it
No, I would not recommend this to a friendBad button configuration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote buttons are configured uncomfortably. The main buttons I use are the Play/Pause, Rewind and Fast Forward. They are placed at the very bottom of the remote and it it unbalanced when I try to use these buttons. I often end up dropping the remote trying to use them. Very disappointing and it’s too late to return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello LBrown. Thank you for leaving a review on Insignia™ - Replacement Remote for Samsung TVs - Black. I understand if you find the remote uncomfortable to use. Please call us whenever you encounter issues on this unit.
Mary | Insignia Support | https://www.insigniaproducts.com/contact-us
retured
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This controller did not work for the tv I needed for
No, I would not recommend this to a friendReplacement remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but there are some functions that do not go with Samsung tv’s.
I would recommend this to a friend- Cons mentioned:Button layout
Not working well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working well after 2 weeks, buttons are not working properly.
No, I would not recommend this to a friend - Cons mentioned:Button layout
Not too good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the buttons are not working well. Was really disappointed.
No, I would not recommend this to a friend