Customer Ratings & Reviews
- Model:
- NS-RMTSAM21
- SKU:
- 6448217
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the Replacement Remote for Samsung TVs, particularly its ease of use and overall performance. Many appreciate its compatibility with Samsung TV models and the restoration of full remote functionality. Some customers have noted issues with the button layout, and a desire for a backlight feature.
This summary was generated by AI based on customer reviews.
Combine 5 into 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I have a Samsung 80" TV, a Bose sound bar, a Phillips Blue Ray, an Amazon Fire stick and a Dish DVR, which all work seamlessly with it.
I would recommend this to a friendWorks.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box item, was missing English instructions. Was able to find online, eventually, but would be nice if Best Buy linked the manual on its item listing, so you don’t have to go hunting for it.
I would recommend this to a friendRemote for samsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use a normal remote.the one that came with the tv was quite cinfusing.
I would recommend this to a friendLazy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works grate and the best thing it did not have to be programmed
I would recommend this to a friendRemote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put batteries in and it works, no programming needed.
I would recommend this to a friendremote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsungs new remotes are junk. Hard to replace batteries or even get the case open.
I would recommend this to a friendReview
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. It did exactly what I bought it for. Came in a very speedy manner.
I would recommend this to a friendOverpriced and limited
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The remote was not exact replacement and overpriced and had to be programed. I did get it programmed and it does work, but other buttons still had to be programmed . For $31.00 very overpriced I returned it and bought an exact replacement from Amazon and it was preprogrammed right out of the box, for $10.00 it had all same buttons as the original!
No, I would not recommend this to a friendGood remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have to do anything to the remote control to work my samsung tv
I would recommend this to a friendok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems too cheaply made for the $$$ I paid for it. It does however work.
I would recommend this to a friend- Cons mentioned:Button layout
It works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a replacement remote i guess it does the job. I don't like the fact that i have to point it at the tv just right for it to work. As far as the layout it is similar to my original, but have the same bumps on the buttons i had memorized.
I would recommend this to a friend - Pros mentioned:Remote functionality
works 50%
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i went thru a lot of trouble to make sure this remote would work with my tv and it does work the volume and change channels but it will not work in settings im very disappointed i did not want to have to go thru the trouble of returns i guess im stuck with it until the tv dies
No, I would not recommend this to a friend Works (awkwardly)on Samsung but not Vizio soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions that came with this remote don't even match the remote. For instance, it references "ABCD" buttons and remote has "ABC" only. Doesn't work a Vizio soundbar, and using on Samsung tv is very clunky. Hate it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Replacement Remote for Samsung TVs - Black. I know that this could be an unfortunate situation. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
No light on remote
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung remote sucks , because yo7 can not see the remote keys in the dark
No, I would not recommend this to a friendDid not work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work correctly. We returned it. Have no other comments.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Sorry to hear that the Insignia replacement remote for your Samsung TV did not work correctly and you had to return it. I appreciate your honesty and would like to thank you for bringing this to our attention. We take all feedback seriously and will use this information to improve our products and services. Unfortunately, since you have no other comments, we won't be able to follow up on any specific issues or concerns. However, if you have any questions or need assistance with a future purchase, please don't hesitate to reach out to us. Thank you for choosing Insignia. Jeth | Insignia Support . https://www.bestbuy.com/site/insignia-replacement-remote-for-samsung-tvs-black/6448217.p?skuId=6448217
Don't.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. Did not work. Might just have a rare Samsung, but do not think so.
No, I would not recommend this to a friend