Customer Ratings & Reviews
- Model:
- NS-CH1XIS8
- |
- SKU:
- 5884100
Customer reviews
Rating 3.5 out of 5 stars with 347 reviews
(347 customer reviews)Rating by feature
- Value3.3
Rating 3.3 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use3.1
Rating 3.1 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, installation process, and affordable price point of the Wi-Fi Smart In-Wall Light Switch. However, some customers have expressed concerns regarding the app's performance, compatibility issues, connectivity problems, and the switch's size.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Get what you pay for....
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor WIFI setup....had it set up to go and would not properly connect to google home....then after a hour it stopped working completely. Tried every reset in manual and all wifi re boots and nothing just flashes now...poor internals, save yourself some grief and buy a good WIFI link brand like Levitor etc. ($64-69) and be done with it...will be returning this junk....
No, I would not recommend this to a friendRated 1 out of 5 stars
waste of time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did the wifi reset and the hardware reset, rebooted my router. Strong wifi signal at location. Called support and they said I did everything they would suggest and that I should return the product. Maybe it's the firmware, luck of the draw if you get one that works? do you feel lucky?
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad App
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm returning item tomorrow for a refund i can't get the insignia connect app to connect get getting error try again later tried for 2 days I'm moving on to another brand. They need to pull these off the shelves
No, I would not recommend this to a friendRated 1 out of 5 stars
Extremely undependable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hold a candle to Wemo. Works fine for a couple of days, then starts being randomly responsive, ultimately stops responding at all after a week or so. You can re-pair with your Wi-Fi, but the cycle will just repeat.
No, I would not recommend this to a friendRated 1 out of 5 stars
RUN away from Insignia products
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware appears solid, but the mobile app (required) and support are garbage. Unless you like paying $40 for a decora style wall switch with no smart home features, buy something else
No, I would not recommend this to a friendRated 1 out of 5 stars
Absolute waste of time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute total waste of time. There should be a way to sue this company and best buy for putting this product on the shelf for wasting peoples time.
No, I would not recommend this to a friendRated 1 out of 5 stars
Piece of JUNK
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This switch worked for less than 12 hours. Now I can't connect to either my phone or Alexa. $25.00 wasted. If I could give it a zero I would.
No, I would not recommend this to a friend