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Customer Ratings & Reviews

Your price for this item is $39.99

Customer reviews

Rating 3.5 out of 5 stars with 347 reviews

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Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

66%would recommend to a friend

Customers are saying

Customers are delighted by the ease of use, installation process, and affordable price point of the Wi-Fi Smart In-Wall Light Switch. However, some customers have expressed concerns regarding the app's performance, compatibility issues, connectivity problems, and the switch's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 347 reviews
  • Rated 3 out of 5 stars

    great but no longer supported

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved the idea of a wifi light switch for my front porch but this switch is no longer supported with the insignia app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss. Swap with old switch, sync with wifi, and you're good to go. Ultimate control. Replace 1 switch instead of multiple bulbs (for a chandelier for instance)

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don’ Waste your time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insignia does not put any quality in there product. I bought 3 smart switches and 2 smart outlets. The switches would Frequently Disappear from the app when ever I would step out of the house. I would not be able to control my switch. This would happen often not all the time but it got so frustrating that, I took them back to the store and bought a more reliable brand. Don’t buy this cheap brand. I will update how my TP-link brand does in one month

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Easy to Setup and Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 units. It's very simple to setup. Only follow the instructions of the app. I have both running smooth and setup with Google Assistant. RECOMMEND!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Smart Wall Light Switch!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up but recommend you follow the instructions to a tee especially if you have never dealt with electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laziness at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these for my bedroom, paired with a google home mini, and it was worth every penny. Never have to get up to cut the lights on or off ever again. lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent wireless switch for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wireless switch for the price. One of the only complaints I have is it could be easier to initially set up and the small light letting you know switch is on is really bright at night.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Don't waste your time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but problems with these. I bought three and all of them would randomly disconnect, have the most issues with connecting using the app (both Android and iOS), and often only work as just a regular switch instead of a smart switch. I returned one so far well after the return period because it just stopped working. The app is terrible (check the reviews in Google Play store). Skip this and get something like Kasa or GE brand.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    These switches are awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I have ever spent, love the home kit interface. Simple to setup only problem kinda bulky. For the price and home kit there worth every penny

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought three while they were on sale in April '18. Ever since I've had them, they've been the most unreliable piece of tech I use. Constantly disconnecting from whatever WiFi system I use, they have become nothing more than fancy light switch buttons with an annoying, flashing green light. One switch doesn't even show up anymore no matter how many times I reset it. I plan to see if I can exchange them for the TP Link switches.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Rare to find correct wring to utilize.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in the instructions you must have a ground wire in your switch outlet. I used it to control a ceiling fan. Combined with Google assistant Work with the app. Not available with toggle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it said it does. Husband said it was easy to install. Use the app to turn it on and off or a lil tap on the switch to turn on and off

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Do not waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, I would give this switch less than one star if it was possible. Switch connected fine, worked for about 4 days then stopped connecting. After 2 days of repeated attempts it finally connected, worked for another day then disconnected again. Lucky I am still within Betbuy's return window so this junk is going back to the store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Reviews are accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a switch to replace my programmable light switch for my porch light. I read the reviews about not being able to get multiple switches to sync. i only had a small problem getting one switch to sync to wifi and the app. The Scheduled programs if where the switch let me down. Sometimes it would work how i set the program, sometimes it wouldn't. I only bought this switch because i couldn't find a programmable switch locally. I've since bought the same intermatic switch that broke online to replace this switch.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best. I order one to test it. Ended up buying 2 more. Planning on swapping all wall switches to these besides dinners.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fix the Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is great. Software and App needs to get better. The app loses connectivity which means you can’t use google home to control. You can still use apple home kit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smart home ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great with a smart home setup. I use the Google assistant and can control- send commands with ease. Included installation instructions make it easier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    used for ceiling fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good but goes offline a lot. not sure if is an issue with it or my wifi but it is the only thing I have issues with. and set up is stubborn.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wi-Fi switches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't get the switches to work with the Insignia App, but they work with my iPad Home App. I wish I could set up a schedule on Home App but I'm dealing.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      ​Hi John,

      Thank you very much for choosing Insignia and for taking the time to let us know about your experience with the Wi-Fi Smart In-Wall Light Switch. Please note that for the schedule function to work, connection to Best Buy cloud via the Insignia Connect app is needed. Once you create an account or use your existing account to login, you can create schedules as welll as access other functions.

      If you need further assistance please feel free to contact us at https://www.insigniaproducts.com/contact-us and we will be more than glad to help.

      Arely R. - Insignia Support BBY-ExBrand_Insignia

  • Rated 3 out of 5 stars

    Quit communicating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this switch up until a week ago. It quit communicating. So I deleted it from my app and tried reinstalling it and can’t get it to come back.

    No, I would not recommend this to a friend