Customer Ratings & Reviews
- Model:
- NS-SP1XM8
- |
- SKU:
- 5845000
Customer reviews
Rating 3.4 out of 5 stars with 290 reviews
(290 customer reviews)Rating by feature
- Value2.8
Rating 2.8 out of 5 stars
- Quality3.0
Rating 3.0 out of 5 stars
- Ease of Use2.8
Rating 2.8 out of 5 stars
Customers are saying
Customers express satisfaction with the product's ease of use, power metering capability, and compatibility with various smart home systems. Many appreciate its affordability and reliable performance for basic functions like timers. However, some users experienced challenges with connectivity, app functionality, and initial setup, while others noted slow response times. A few customers found pairing the device with smart home assistants to be difficult.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
did not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get this to connect at all, I get error saying incompatible wifi. I have a Asus ac-5300 router with 3 bands and wpa2 . nothing else has trouble. I guess it will go back. I am trying to get to work with HomeKit, and I also get the error using the bb insignia app.
No, I would not recommend this to a friendRated 1 out of 5 stars
Wait for the next round
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cant stay connected to WiFi. HomeKit sees it and can use it twice before it loses its WiFi. The app loses the entire device and has to be re synced to the HomeKit daily. What’s the point of a power meter if it only last 2 cycles before it loses connection.
No, I would not recommend this to a friendRated 1 out of 5 stars
Schedule does not work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to insignia smart plugs 1 with the metering and 1 without. The basic smart plug schedule works fine. But the metering schedule does not work at all. I know the metering plug is online because I can turn it on and off from the app.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disconnects All the Time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed with this smart plug. It disconnects from wifi ALL THE TIME and constantly needs to be reset (multiple times a day). My wifi modem is in the next room. Don't waste your money/time with this cheaper smart plug.
No, I would not recommend this to a friendRated 1 out of 5 stars
sometimes works, sometimes doesn't.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes it works, sometimes it doesn't. the TP-link plugs have worked flawlessly for 6 months but the insignia plug has to be reset every few weeks. spend the extra money and buy the product that works, TP-link.
No, I would not recommend this to a friendRated 1 out of 5 stars
Devices Disappeared on App
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All devices disappeared on my app... while out of state...all the lights are now on indefinitely. Can't re add them since I'm 2,000 miles away. Horrible.
No, I would not recommend this to a friendRated 1 out of 5 stars
Does not work with Netgear Orbi
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device does not work with the Netgear Orbi system. The Orbi system is a mesh network, so you do not have a choice of what band to select fort setup. Do not buy if you have a mesh network.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried for 2 hours to get the app to work. I could only get it to connect with Alexa app. Only you first have to get the plug set up with the Insignia app. It never found it. Returning.
No, I would not recommend this to a friendRated 1 out of 5 stars
schedule not working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not recommended. don't wast your time and money. get tp-link or wemo instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m tech savvy. Purchased 2 units. Neither worked!
No, I would not recommend this to a friend