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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 1053 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,053 reviews
  • Rated 3 out of 5 stars

    Good budget headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, just be extra careful with it. Good for kids cause who wants an $80 headset that will too quickly end up broken?

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi,

      Thanks for sharing a comment about your headset. We are so happy to read that this headset is exactly what you were looking for. We want to thak you for choosing Insignia and if you have any concerns, you can contact us at any time you need.

      https://www.insigniaproducts.com/contact-us

      Marcos O. - | Insignia Support | BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Headset more for beginners use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son thought the headset could've been better if it had an attachment included to use with his wireless controller. It's more like for beginner gamers but good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accessory for X-box One S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my grandson. They are great for him to hear his game. Or to game with his brother. And quiet for those of us that don't want to hear the game sounds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRICE!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ordering a couple of games for my son and I was going to have to pay $7.99 for shipping. Instead I got this headset for $8.99 and my son was happy!!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Trailrider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using it as a headset for my cell phone. The volume is low and even at max it is barely acceptable.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our Wired Chat Headset for Xbox One. I understand the volume is lower than expected and that can be disappointing. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great for our 9 yr old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for out 9 yr old to use with his XBox. It, of course, isn't top of the line, but for the price and the age of the user, it is a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with the new version of the Xbox controller. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio plays through speakers, not headphone. The mic is fine, but not sure why it plays other people’s voices on home theater speakers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reasonable price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my meetings everyday!! The quality and the sounding is great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear reception and transmission. Durable and comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the price is decent, the mouth piece that you speak into gets an occasional weak spot from time to time so not moving it constantly would be a good idea.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a good headset for my Grandson, but he wanted 2 ear covers so I had to return it and get the one with 2.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's designed for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great basic headset for xbox one. I wanted to be able to communicate with online players. This is perfect for that and doesn't cost an arm and a leg.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Buy something better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked OK at first. Wasnt very loud but after a couple of weeks, it stopped working. Spend a little extra and buy something better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew received this headset for his bday. He absolutely loved being able to play with his friends online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints! But most Xbox headsets aren't meant to last forever unless you buy a bluetooth one. For the time I've had it, it's working pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Maybe my hearing sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic works well and others in your party can hear you fine. I, however, can rarely hear those in my party with this headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works way better than I expected. I would say get this over default Microsoft headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset when I bought my Xbox One. I was in a hurry and figured I could always upgrade later if needed but so far an upgrade hasn't been needed. This headset works amazingly well. It has been a little beat up and still continues to work great. The only issue I have had in the last 6 months was a little bit of echo in feedback but it didn't last long and corrected itself quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for basic needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for basic headset, had to replace within 1 month of use. Good to have bought the 2 year replacement warranty with Bestbuy!

    I would recommend this to a friend