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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $14.99

Customer reviews

Rating 4 out of 5 stars with 1053 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,053 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets are constantly breaking in our home and this is perfect for the price and is working great for our kids.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable and Sounds Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this and bought the Rig wired headset. This thing got to be very uncomfortable after a while and the sound quality was not very good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Plastic Piece broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially loved it for the price, but the plastic piece that covers the volume quickly broke off. I was left using duct tape.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Teddy, I appreciate the time you took to leave a review of the headset. I am sorry to read that you had this issues with the plastic piece. Please contact us to check all possibilities. Grecia M. | Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and is much cheaper. However it has a tendency to puckm up the noise from the speaker on the mic. Otherwise it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is a decent cheaper alternative to the Microsoft brand. I do not like the fact the game audio comes through louder than the chat audio when in a party.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a spare headset because my Astro a40s malfunctioned. These did the trick. Could produce a louder sound but I could easily and clearly hear the other players.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a phone case and some gaming headphones. Online it showed both were in stock but when I made it to the store they explained to me it would be a week before they would have the headphones. Load of bull jive I only threw the headphones in the order because it would be convenient. If I knew it was a week long wait I would have just went to Walmart or place that had them in stock.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    I dont recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand new and it socks! Specially the volume on it, You can't hear anything it sounds very low!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great working basic headset. Haven't had any problems since I purchased, good sound quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wired Chat Headset for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this headset has been very good. The only reason so far that I am giving it 4 stars is because it isn't ver comfortable. Other than that its great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic chat headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic headset for Xbox One chat. I wish the volume/mute control was a little lower on the cable, but once you get used to it, it's not really an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lowest price yet good headset. needed emergency one and didn't want to pay big bucks for turtlebeach

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bout many of many items from Best Buy but I purchased two of these same day recommended by geek squad since I was there for other reason and the first one messed up in the first week and the 2nd one just stopped working they are very poorly made. Also I place warranty on everything I buy and a warranty was not available

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! I am sorry to read that you had this experience with two headsets. Please know that most of our products come with a One Year Warranty, so if you still have your units, please contact us and we will gladly assist you. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    Comfy, 3.5mm, and cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After countless terrible launch sets, I need a cheap 3.5mm option for my new elite controller. Works much much better than the old Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On par

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Not the loudest but can her fine and no complaints on the other end as far as voice quality goes. Bought a second one for a friend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work but the quality is lacking should have just spent a little more for better quality.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you for letting us know your thoughts about the quality of this headset. Your feedback will help us improve our products and provide a better quality.

      Viridiana E.
      Insignia Support.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for small kids. It fits great and is very light weight for them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son to play Fortnite, they stopped working after about a month. Cheap earbuds with a mic work better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for Casual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Clear Audio, Good Volume and Microphone does a good job of catching every word.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the expensive turtle beach and never got it to act right. I prefer this open ear design and there's no echo like my expensive ones

    I would recommend this to a friend