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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $14.99

Customer reviews

Rating 4 out of 5 stars with 1053 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,053 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for price. I would recommend to anyone that plays a few times a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headset and he is so impressed with the clarity of the sound. His best friend actually got himself one after seeing his.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for a little while. Very flimsy and broke fast. There are better options.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the wired chat headset. I am sorry to read that the unit broke after a couple of uses. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Mic, Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic is comfortable and clear. It keeps the voice clean no breathing noises.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save a little longer get a better pair. First I feel like I have an average size head maybe even slightly bigger than average, and this headset is too big to fit comfortably and stay on. Audio is what you would expect for the price, the cord twists and tangles too easy, but biggest issue is the fit. It gets bigger but not smaller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replacement for broken headphone set--good product--good quality--works well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awesome for the price ... well made and sound/mic is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price and quality, Best Buyboffers great items!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after one month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a cheap headset that worked great until one day it would just not work at all - I will be returning this item

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's done everything I can ask for. Good headset for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    They work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OT bad for just $10 can't complain! They work and are pretty clear

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great inexpensive options for gamers.. Experienced or beginners

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic headset but it provides his gaming needs for online chatter

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no issues, great price, would recommend this headset

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my son and sound quality is poor. Went out within a week of purchase.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Toya,

      Thank you for reviewing our Wired Chat Headset for Xbox One. I am sorry to read this newly purchased product stopped working so soon.

      If you have your receipt available and you are still within the one year manufacturer's warranty, please contact us at 877-467-4289 and we will check for further options in this matter for you.

      Adolfo M. - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earliest peice is uncomfortable it leaves marks on my ear. Worth the price if you already have an adapter

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mic is not durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think I learned my lesson by now, but this is the 4th (!) Insignia mic I have purchased over 3 years. Each of them has stopped working randomly, with no prior signs of wear. I purchased the protection plan and was able to use it, but once the replacement broke I just opted for another mic altogether.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear and strong. Feels like you are really there

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap. Falls apart. Not well made. End broke off in controller.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Campbell,

      Thank you for taking the time to review our Wired Chat Headset for Xbox One. I understand the end broke off in the controller and that can be disappointing. We are continuously working to improve our products and their designs, so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 4 out of 5 stars

    good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like theses headphones because it has only one piece that coves one ear. A child can still hear his parents!!

    I would recommend this to a friend