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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $14.99

Customer reviews

Rating 4 out of 5 stars with 1053 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,053 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright for the price.But i wouldn't recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset is pretty terrible. Not even worth $1! You can't really hear anything from the games, let alone the people in chat. And it feels like a little cotton ball is next to your one ear that's struggling to listen. If I could give it zero stars, I most certainly would. Stupid cotton ball headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly made and very fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this headset wasn't going to be a high end purchase, but it disappointed me more than I expected. It just feels poorly made and fragile. The microphone quit working within a couple months, and I had to replace the headset a month after that. Not even worth the meager investment.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They speaker don't work well . They broke easy . Don't buy with out warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No connector to original Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller needs an adapter to connect to these headphones. Not included

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers excellent sound quality at a price much lower than the leading brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I talk and people hear me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's right, I say things and people hear it. Also, other people say things and I hear them! We totally aren't in the same room, which makes it that much more impressive. It is comfortable, and after about a month, I haven't had any problems. Seems worth saving the few bucks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best headset. But, it’s ok. The gamer wouldn’t enjoy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a beginner. Nothing to heavy or great but worth it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to hear other gamers. The sound quality wasn't the best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item with the hopes of being able to play with my family online. I was able to hear but I could not talk. I returned it, I liked the brand and I have never had any issues with Insignia. This one item was not good for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the $ i guess they are ok. sound was not great though

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working properly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear through ear piece but mike will not work on games. Followed directions correctly. Says it can only be used with a wireless controller. Still didn't work.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Shannon,

      Thank you for writing a review for our chat headset for Xbox One. We know that this situation can be really frustrating, but please give us a chance to try to find out what could be going one, just get in contact with our team in the link below and one of our agents will help you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    HAD TO RETURN THIS PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set for a backup pair for my 12 year old grandson and he was very dissappointed because he could not hear anything and we had to return them and buy a more expensive pair. I guess its true you get what you pay for. Waste of time and money. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was meh. Really meh. For the price I guess its cool.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good headset for anyone who likes playing games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap for kids to play with. Easy to use and hook up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not up to par. I didn't like the quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset with a good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has couchesned headphones and are cheap yet good quailty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not fit my controller. I guess I got the wrong one.

    I would recommend this to a friend