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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $14.99

Customer reviews

Rating 4 out of 5 stars with 1053 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,053 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received this product for Christmas and broke two days later. It was cheap so we didn't bother putting in for the manufacture warranty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both this for my son who is a big on-line gamer. The in-lin volume control switch fell apart on first use

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello gkl1,

      Thank you so much for providing us with your review on this headset, it pains me to hear that the in-line volume fell off. I can assure you that this is not normal and it needs to be repaired. Please contact us at Insignia so that you can receive the proper help you need.

      https://www.insigniaproducts.com/contact-us
      Brian C. -Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work at all on sever different remotes. Even on sale it wasnt worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is adjustable. Earpiece can be left or right ear. The mic is fully adjustable too. Good choice for a good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginning gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is a good product. Has sounds through headset also includes the voice chat. Only downfall is the voice chat is pretty quite.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my grandson. It stopped working after one week. I’m returning this item for full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these for grandkids and had to return both for refund. After about a week they could not hear out of them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor chat headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I plugged in this headset is buzzed on the other end constantly. Its really trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a week. Then stopped working.hate the brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good, but they don’t work very well. I would not recommend this to a serious gamer.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Todd, Thank you for taking the time to leave your review. I am sorry to hear that this Headset is not what you expected. If you have any doubts, please contact us so that we may provide you with the assistance you deserve.

      - Janine G.| Insignia Support https://www.insigniaproducts.com/contact-us | BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Flimsy, doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is flimsy, and only works intermittently. Kids are already asking for a different one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to hear. NOT COMFORTABLE at all. The ear piece is extremely scratchy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there!

      Thanks for taking the time to leave your review on this Xbox headset. We know how important it is for you to have a working headset for your gaming. Definitely no one wants to have this gaming experience. If you still have this, please feel free to contact our team so we can ensure this is properly configured for you to enjoy to the fullest.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Great mic for chatting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic does exactly what it is supposed to: voice chat clearly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was a waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set and it broke within 3 weeks. I replaced it and it also didn’t work properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is good for communicating with online friends save a lot of money by not needing batteries

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Echoooooe!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creates an echoe and have to turn volume down so no echoe is made but then you cant hear anyone. Just avoid

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didnt work with the xbox so I had to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for both of my boys and less than three days later both of them quit working

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a cheap headphone for Xbox One. It is just minimal in its ability to add voice and sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supposed to work with the Xbox One S but didn't function at all. Returned the day after it was bought.

    No, I would not recommend this to a friend