Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $13.99
Clearance
The comparable value price is $14.99

Customer reviews

Rating 4 out of 5 stars with 1053 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,053 reviews
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great initially now the cord has to be positioned a certain way for the users to hear eachother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this every night while on Xbox one works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This thing broke in a few months

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke very easily and is not worth it at allllllll

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic casing that controls the volume breaks easily. I returned them 2 times

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    they did not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microphone did not work. purchased 2 and returned them both.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Simple headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want just a chat set and don't want to spend a lot of money this will work great for you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It broke after 2 days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this to anyone it's a waste of money sorry I bought it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Nick.

      I understand that you left us this review because this device played an important role for you. I know how important it is to keep communication with your peers when gaming online. Allow me to remind you that this Headset have a 1-year (365 days) of manufacturer's warranty covering it. Please, give us a call at 877-467-4289 for further orientation on how to apply it. We are always here to help you and thanks for your comments and feedback.

      Charles V. - Insignia Support
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Crappy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died with in two weeks from regular usage. Expected them to last a little longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't recommend for younger kids that don't know how to take care of their things very fragile

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not able to hear the game in the headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a chat only headset and you are not able to hear the game - we had to return this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my son and he hasn't said anything negative, it must be doing it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox one mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cause I had a new controller and wanted to check the new 3.3 jack

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Worst.There are definitely better headsets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made. They do not provide good sound. A Lot of echoing. You get what you pay for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre headset but great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird sound overlapping. That cant be adjusted really and scratchy sound sometimes aswell.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still haven't got them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't got them yet.There was none there.They were supposed to be mailed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very sensitive mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to turn the mic sensitivity all the way down in the settings on the xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a cheap one for myself. If the kids get it im not up set.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should come with the xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a verry good headset but better than nothing only has one speaker mic is cheazy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So So

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed with these headphones. Started having issues in less than a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset wasn't compatible with my controller, so I can't give a solid review

    No, I would not recommend this to a friend