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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $14.99

Customer reviews

Rating 4 out of 5 stars with 1053 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers highly value the sound quality, price, and comfort of the Wired Chat Headset for Xbox One. Many also appreciate its lightweight design and compatibility with the Xbox system. Positive feedback frequently highlights the ease of use and adjustability of the microphone. A minor drawback mentioned by some users is that the volume could be higher.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,053 of 1,053 reviews
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    It's designed for xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive chat option for xbox 1. Has all basic features necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you're looking for a good cheap headset this is it. mic works great. don't need it right next to your mouth and party members hear yo loud and clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset works great once you go into the headset settings on your console and adjust the headset volume and mic volume. Don't bother with these other reviewers who didn't even bother to adjust the settings before writing their reviews. It's well worth the money. I gave this product a 4 due to over time with normal wear and tear they will crack just like the original Xbox One headset.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    The mic does what it is supposed to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing fancy about this mic, but I'm not going to dock it because of that. I actually purchased this to use on my PS4, and it works with it just fine. It also works with the newer xbox one controllers...but not the original. So be sure to recognize which one you need if you are buying a headset for the xbox one controllers. I like how it is reverse-able, which some aren't...so you can wear it on either side of your head.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Solid Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparative to the Microsoft headset, but at a cheaper rate of $15! Worth saving the money

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Just bought it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has not broken like every other xbox one headset has.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our son's XBox One. His OEM frayed and was unusable. This is a suitable aftermarket replacement for the price. We always look for Insignia brands at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were inexpensive & work great for the cost. No complaints.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complain it gets the job done. If your not a big gamer like me this does the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TRASHHH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a piece of you know what! Terrible broke in half in less than 2 DAYS! Plastic cheap do not buy would NOT recommend! 0/10!!!

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Headset can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Total waste of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and light your $15 on fire rather than buy this piece of junk. Brand new out of the box the speaker on this headset is a joke. There is so much static with the volume turned up that you can hardly hear anything. Best Buy should take these off the shelves. I'm incredibly disappointed they would even sell this to customers.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset kept turning my xbox one remotes off everytime they were used. Seemed like they were short circuiting the remote. Returned them and received a new set and they still had the same problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They suck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for....there was BARELY any sounds coming through. And the piece on the left was uncomfortable. Overall the headset is just janky

    No, I would not recommend this to a friend