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Customer reviews

Rating 4.1 out of 5 stars with 2096 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,096 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean floors!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a nice job and I don’t have to clean the floors anymore!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay if you just want to quickly mop it’s not like it’s going to scrub for you it’s more of a automatic swiffer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The sad decline of iRobot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having benefited from the opinions of other reviewers along the way, as an iRobot customer of over 15 years I felt obligated to share my more recent experiences with this company. To complement an existing Roomba we decided to purchase a mopping robot, a Braava jet m6, for the specific purpose of the "Mop after" feature iRobot advertises. Upon that command, although the mop is supposed to be able to follow after the vacuum without a separate programming run, in our case it would not work. Despite submitting what we believe was a timely support request, after months of interacting with various support personnel where at each stage the recommended steps did not resolve the issue, iRobot ultimately declared that the unit had now fallen out of warranty. Tellingly, one of the technicians I had talked to said the mop-after feature "works MOST of the time." Meanwhile, the mop has difficulty crossing over nearly flat thresholds (e.g., tile to LVP) when run manually. The flagship vacuum performs somewhat better, although the software remains clunky and often poorly responsive. Previously an innovator seemingly committed to customer satisfaction, iRobot is now a brand to avoid in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    best mop out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best seeping and moping robot on the market, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LOVE THIS MOP!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mop, cleans my white bamboo hardwood beautifully!! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, and the iRobot Braava Jet M6 cleaned very thoroughly!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model is a great improvement compared with previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My Dog Chaser is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of having my floors mopped by a professional

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program very quite when it runs & do a great job

    I would recommend this to a friend
  • Cons mentioned:
    Mapping

    Rated 2 out of 5 stars

    Big disappointment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this robot but it left my wood floors VERY streaky. I tried all of the "tricks" on the website to prevent this occurrence but the problem persisted. I ended up returning the item. Hopefully than can correct this issue in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robo mop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product this has my floors spotless every day

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quite good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Features are quite good , drawback is without light it doesn't work , I programmed for night :) .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mopping robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THis was one of the greatest invention of all and bestbuy has it for the low low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a "nice to have"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great to have. It is definitely not a necessity in a home and is expensive, but for our all wood floor home this has been a game changer. It syncs with our Roomba, so when that is done the mopping begins. The iRobot cleaning fluid is expensive, but with a quick google search you can find some affordable replacements.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Just not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing had trouble even find its way around a room with very few obstacles that were left out. It got stuck in a corner for no reason. When I repositioned it, it went back and got stuck again. I gave up and moved it literally 2 feet away from the base station... and it couldn't find the station. It gave up and just shut down in the middle of the floor. The connection to my phone was glitchy and it failed to connect about 40% of the time I tried, even if I was standing right next to it. The learning and "mapping" ability for a new setup was typical Roomba (which is to say, it is terrible). Honestly, this is basically a $400 Swiffer that does a marginal job navigating, so-so job cleaning, and takes 100 times longer than just mopping the floor yourself. I wanted to love this product, but I hated it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the how this cleans very good; but I’m having problems getting the mapped out to stay

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It does an amazing job cleaning the foor!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how quiet it is. Does ok. Definitely just a swiffer wet jet robot

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure to have the lights on when your mopping or it will get stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent mop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well. Cuts down on my chores!

    I would recommend this to a friend