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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 2091 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,091 reviews
  • Rated 5 out of 5 stars

    We Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love It, Covid has caused alot of changes this year, the first being having someone to come in a do the floors. With a large house and 2 dogs that both shed, the iRobot pair was a savior, we vaccumn two or three times a week and having the Braava Jet is great to run 1 or 2 times a week as well. Our Floors are clean, and we only have to fill it's tank between washes.... It's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is a good product if you have a moderately to serve messy home you will Have to go behind it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome and my wife swears by it - need the roomba to vacuum first though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mother's Day Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mom loves it! It's a little slow but, it was exactly what she wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and helps with keeping our home clean without bringing out a mop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for parents and works as advertised. Amazing and saves me time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No wifi connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine did a great job on my hardwood and tile floors. Problem was I could never get it to connect to my wifi and had to do manual starts. It was frustrating not being able to schedule the cleaning sessions then find the robot to put it back onto docking station. If you can get over the wifi issue, it's pricey but cleans well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaning machine for floors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this irobot braava jet floor cleaner lets me relax while the machine does everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, does a great job works well with the vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nightly Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, love that it works in the night for us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to keep relearning the unit never maps correctly I’ll never but this brand again when it does clean it’s average . We dont even use it anymore it sits. We do it all by hand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good investment! It was a great present for Mother’s Day. It is efficient and quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BRAAVAJET

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONLY DOWNSIDE IS THAT IT LEAVES MY FLOORS WITH WATER MARKS BUT OVERALL GOOD QUALITY PRODUCT

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted this device to work. Every time I set d vice to clean, it would have to remap my house. This would set me back at least 2 hours or so. I even put up boundaries to keep the device from going into areas I didn’t want mapped. If the device did manage to work, it would stop after a few minutes and say the the device could not find the room I wanted to clean. After a month, I returned the device. I wanted this device to work because I have back problems and mopping aggravated me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The sad decline of iRobot

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having benefited from the opinions of other reviewers along the way, as an iRobot customer of over 15 years I felt obligated to share my more recent experiences with this company. To complement an existing Roomba we decided to purchase a mopping robot, a Braava jet m6, for the specific purpose of the "Mop after" feature iRobot advertises. Upon that command, although the mop is supposed to be able to follow after the vacuum without a separate programming run, in our case it would not work. Despite submitting what we believe was a timely support request, after months of interacting with various support personnel where at each stage the recommended steps did not resolve the issue, iRobot ultimately declared that the unit had now fallen out of warranty. Tellingly, one of the technicians I had talked to said the mop-after feature "works MOST of the time." Meanwhile, the mop has difficulty crossing over nearly flat thresholds (e.g., tile to LVP) when run manually. The flagship vacuum performs somewhat better, although the software remains clunky and often poorly responsive. Previously an innovator seemingly committed to customer satisfaction, iRobot is now a brand to avoid in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a robot for those that are tech challenged. Setup up is easy and the app GUI is intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mop! Cleans floors really well and quick to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this one is a game changer, we use it on laminate floor and you cannot imagine the amount of dirt it cleans, the mob comes out black even though we vacuum almost everyday. I cannot judge its mapping because it inherited the map from our J7+ vacuum. You can integrate both and have the the m6 start the job after the vacuum is done vacuuming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A good Theory but not great execution.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved the idea of having a mopping robot. We got ours at Best Buy and were thrilled to get it home and set it up. This is what middle-age people do for excitement by the way. Once the robot started to work we were quite impressed to see how it navigated around items. Sadly though It seemed to streak more than clean. We have high gloss ,rectified porcelain tile floors and the idea of having a Mopping robot was great in theory. I just don’t think the heads are good enough and offer enough resistance to pick up dirt without streaking. We tried three different cleaning liquids. originally we tried the cleaner that’s offered by the company. Then we tried water only and finally then we tried an ammonia water mix and regardless of what we put in the unit , streaking and water stains remained as a result of the units use. The streaking was more noticeable than the small amount of dirt the robot picked up on the mop head. We chose to return the unit for a refund and decided to Mop our own floors nail the tech gets better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase of the year so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We have the i7 Roomba vacuum first, then have the M6 follow. The floors look great!

    I would recommend this to a friend