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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $449.99

Customer reviews

Rating 4.1 out of 5 stars with 2091 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,091 reviews
  • Rated 5 out of 5 stars

    Reevecrew

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product So nice being able to setup days and time to allow this product so it’s thing. My wife loves it and that was all I cared about

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No good for my hone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sense the carpet when it hit the molding connecting two rooms like hardwood floor to ceramic tile floor. So I couldn’t even do mapping of the house finish.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two units broke within a year of purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our first one and about a year after purchase it came up with a fill tank error we could not clear. Best Buy replaced the unit and charged us $50 deductable. 12 months to the day, same error. Best Buy offered to replace but we declined. Got store credit.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Braava Jet m6. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Best helper! In every day house work.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best helper! I love my m6 robot mopping. It's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Mop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mop. We have 3 dogs and 2 cats. I purchase the reusable mop pad, so it's easy to throw in the washing machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wouldn't know what to do without it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we bought this I have nothing but good to say about it, I don't know why things like wasn't out years ago. This is such a great unit I would replace it if this one ever went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have smart map feature if you want to own a robot mob or vacuum. Perfect device for today busy life. I let robot clean while I’m enjoying my morning coffee or shopping. Life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot has saved my life and my time, I would definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with this little guy! was hesitant but bought it and happy with how it works!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its cool and it does an ok job, it will never be as good as if you grabbed a mop and did it yourslef.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for irobot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this to accompany the robot vac. an amazing combo. it automatically starts mopping after the vacuum stops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a great product overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When pairing this with the roomba robot vaccum they make a great team. Definitely recommend for tiles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I love the robot but I’m having problems with the

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the robot but I’m having problems with the docking station it’s very hard to keep the power supply on it’s like it has a short in it I’m not happy about that

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot jet m6

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil device. I purchased this along with the vacuum for the large wood floors in my home. Awesome lil contraption.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery should last longer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to others, it takes too long. Although we have large areas I feel the charge isn’t sufficient and should be able to last longer. Seems good for smaller homes and areas.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iRobot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot mop is meh, if I could go back in time and send it back I would. It does same time if your feeling lazy and don’t feel like mopping but this iRobot mop does leave smears all over your floor if it is black.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wet or dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once mapping and thresholds are in. Great addition to irobot vacuum, simplifies our lives with both units taking care of floors.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good experience at all for me.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and in less than 2 weeks I had issues with it. The ring light on the top just kept spinning and never went out of that loop so I ended up returning it for a new device since I just thought it was a one unique isolated unit that just was bad and made it through the quality checks they must have. the second mop started working great and no issues for a couple of months until it just stopped charging the battery, I did everything the app suggest you to do in order to bring it back to life but all I could do was getting to the point it turned on again while on the home base charging and it gave me the alarm for defective battery. I tried to returned this device again to best buy but they told me this was already passed the return period. I was very disappointed at this since I did think that best buy would take in consideration that the same device broke on me for 2 different reasons and I really did not want to keep it. Now I got stuck with it and I will try to go with iRobot directly as recommended by chat agent I talked to which by the way was very polite, gentle and helpful, thanks for your good work Kathy M. I hope Best Buy reads this and gets my experience and maybe other customers so they have better exceptions for specific situations like mine and also so they can have a better selection of the devices they sell to us.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! It definitely takes some time for it to learn your floor plan but once it does it just works. Engineered hardwood floors are CLEAN!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product but pathetic price match guarantee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very good but besybuy price match guarantee is pathetic. Don’t honor package price guarantee

    I would recommend this to a friend