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Customer Ratings & Reviews

Your price for this item is $209.99

Customer reviews

Rating 4.1 out of 5 stars with 2091 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,091 reviews
  • Rated 2 out of 5 stars

    Not very impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product is okay, but I ran into some issues with the filter and spray nozzle being clogged. its better than most robot mops, but I am not very impressed with the app or the cleaning product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    m6 mop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have a machine do the work instead of me having to do it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Streaks and Tire Marks Everywhere!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After running the mop multiple times, the streaks and tire marks on our hardwood floors just got worse and worse regardless if I used the solution mixed with water or just plain water in the tank. I also tried using both the disposable mop pad and the washable mop pad to no success. I called iRobot’s technical support and they had me change the settings to different options but it didn’t fix the issue. The steaks and tire marks are still very noticeable and it has been over a week since I used the mop last. I had high hopes for this new mop but I was left very disappointed. Needless to say, I will be returning it and will wait to buy until they improve it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not cleaning good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didn't work for me, first of all is super slow, I have white ceramic and this machine was marking all my flooring, after few days I returend it. Not recommending to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    High price, poor functionality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba Vacuum I have is great and thought the mop would be an excellent addition. However the mapping capabilities arent as robust in the mop which means its constantly struggling with where to go - more often than not Im babysitting it. Additionally if you have any raise in your flooring (for example when it transitions from hardwood to tile) the device cant go over the lip. At this price the device just isnt worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as Good as Original

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with this product. Doesn’t clean well, bubbles clog up sprayer, and it constantly disconnects from app. Haven’t used in months. Would rerun if eligible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah if you have money to waste then sure go ahead and buy this thing! but honestly it’s not worth it they break easily and Best Buy it’s the worst place for warranties! they have to send them away for 2 to 4 weeks. so what do you do Wild they send it away? go back to buy a broom and a mop again after you pay $1000 for these things? Mine broke after six weeks of use so we are past the return time and now we have to wait to get it fix. It’s more irritating than anything else so once again if you have money to waste and a lot of patience buy one!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this product because I hate to mop. It worked for three times nicely then broke. The manufacturer hassled me but my son insisted they send a replacement. Their replacement was defective. Now they want me to send back the second one to be repaired. The purchase was three months ago. What a waste of money and time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for awhile and then stopped. The cleaning solution stopped coming out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Got for a gift for mother in law for Christmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lazy mans vaccum cleaner that Comes Add a price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't really work as well as I thought it would. Getting a real vacuum cleaner is probably the answer to go. not 1 of these robots. Not Not much vacuum section power either

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bought two and neither work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one we bought didn’t work at all. We returned it to Best Buy and bought another one. The second one worked for just over a month then stopped working. We couldn’t return it because it had been over 30 days. iRobot customer service is terrible. They are so unhelpful and tried as hard as possible to do nothing after we spent $400. There are plenty of other brand robots that are better and priced lower. Never again iRobot.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent for regular cleaning

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine just as a maintenance cleaning.. if its really dirty spot or area your better off doing the cleaning yourself

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this and it is a piece of junk. Took so long to get it to finally hold a charge so that I could map it, that now it has been over 30 days so Best Buy will not allow me to return it. You cannot use this in rooms separated by carpet unless you pick it up and carry it to another room which defeats the purpose of even having this item. Bottom piece of base keeps falling off, electric cord does not stay plugged in. Worst Roomba ever.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    mop is good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans good goes under hard to reach places tho it doesn't clean deep enough i have to clean the floor again with. my mop

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Leave marks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be ok for very low traffic areas but not for kitchen or other more used soaces. Leave water marks, not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Left bad streaks in my dark wood floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried using the disposable and microfiber cloth. I also tried lowest setting for fluid spray but regardless what I tried it left bad streaks on my dark wood floors.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good product but I probably just got a lemon product. After few days of using it, it just stopped working. I have to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Wet jet bought 1 for my mother and she loved it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Errors

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine when it completes, keeps having errors message

    No, I would not recommend this to a friend