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Customer Ratings & Reviews

Your price for this item is $209.99

Customer reviews

Rating 4.1 out of 5 stars with 2091 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,091 reviews
  • Rated 1 out of 5 stars

    Unable to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would live to provide a review for this product, however we've only been able to use it a couple of times because you can't purchase the required cleaning solution anywhere, it's sold out at all stores and on back order through Roomba. Roomba apologized for the issue claiming that they sold far more mops than expected, but didn't have the foresight to produce the required. cleaning solution.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to sue twice for it to clean well. For the price you would think it would be better at cleaning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    IRobot mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can achieve better results with a traditional mop or steam mop. Does not clean floors well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product needs mapping software update badly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mapping is terrible. Im still working with it but it has difficulty mapping the entire house. It seems to mop reasonably well....where it does mop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to try and save her some time being she feels like she has to clean 24/7. Was not satisfied with it at all. All it did was go over the floor and leave a small wet strip, didn’t even clean spots off the floor. DON’T BUY!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mop online and received it on Feb 5. It started having issues 2 days ago where it constantly has error messages and will not run. Paid $400 for it. Now it is past the stupid 15 day window for returns. Now I have a $400 paper weight as it sits here in the box. VERY UPSET AND THIS WILL BE MY LAST BEST BUY PURCHASE.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst exp ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t do what I would think it did didn’t memorize floor plan had enough room gave it a chance and kept it for 2 weeks after not being satisfied wanted to return but bestbuy decided not to help me so now I have a machine that hardly works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price over prior model

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous model cleaned better. This one misses strips of surface. The spray has multiple settings, but none are right. Either over sprays and you have wet walls or under sprays and you don't have enough to clean the area. Returned and sticking with older model.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Braava jet M6 and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have thresholds or transition this isn’t for you! We bought it since we have the roomba vacuum and love it was hoping this would be as good it isn’t it can’t go over the transition in our home so it would be just a one room robot unless we picked it up and took it room to room at that point it isn’t much point in spending all that money for the m6

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad for tiles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t rémove stains, even the light ones. Had to constantly remop. The machine needs a lot more scrubbing power. If you have tiles, the flat mop doesn’t clean the grout. Instead it pushes more dirt there. I regret buying it. Wanted to return, but passed the 15 day limit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not fulfill the purpose. It leaves a trail as it moves around because of the imprint of the wheels. Does not mop with the best quality. Did check a lot of reviews and videos before buying but when we use it it does not give the best cleaning experience. Not satisfied with it and did return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba vacuum, but this was a joke. Streaks on top of streaks. Took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs constant supervision

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting stuck. I can't leave it alone for a minute.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Continued issues, pending a resolve.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems since purchase , tires do not grip the dock to exit nor is the dock designed for reentry of the ibraava . First time out of the dock yields proper docking and undocking . After that , refer to the first sentence. If the docking undocking issue is resolved, the Product would be at least 4 stars.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very slow

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes 2-3 hours to mop an 800sft. I thought it would take lot of time initially during the mapping phase. But it always takes 2+ hours. It is not expected from a reputed brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pickup well. Not what I expected.i would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk junk Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    customer service sucks, one of the worst products I have ever bought. This works half the time the other half I have to try to keep the tank filled at all time otherwise it will not work. It leaves streaks in my floor and no way to clean the nozzle, I had to talk to tech support in India for an hour Im Done going back to best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 8 months. Forgot to contact Best Buy and now past the 1 year warranty. Won’t dispense fluid after 8 months

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly cannot recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sadly I cannot recommend this as it doesn't effectively clean any of my floors. I really wanted to like it and use it in conjunction with the iRobot vaccums - and the wifi option seemed to be a good option for scheduling, but the cleaning is highly unsatisfactory in my opinion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps it tidy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match with my Roomba J7+. I sweep then follow up with the mop. Make sure you dock it in a space so it has plenty of room to turn around on it wont work.

    I would recommend this to a friend