Customer Ratings & Reviews

I’ve been using Braava for almost 2 years, so far charging base has been replaced, terminals from the new charging base sanded because rust, now the spayer noozzle doesn’t work properly, only solution is repair it at 132 USD, ridiculous

We were excited to get this to go with our rhoomba, but the mop wouldnt map our house at all. Kept doing our little hallway then telling us job complete.

We had to return the product because the charging cable wouldn’t stay plugged into the unit. It didn’t charge enough for us to try it out. Bought it as a present for my mother, but when it wouldn’t charge she didn’t want to even try another unit.

Worked ok when it did work. I don’t think it got a good deep clean because there wasn’t ouch downward force. Bought it to help with paw prints and sometimes it would leave the paw prints. We have hard water where I live and the water jammed the sprayer. Had to return it as it stopped working.

Still trying to figure out I feel like it dry sweeps and don’t wet mop

Its great for simple clean up. But not happy with it at all. The charging station is rusting from the wet pad. Dont recommend

Had 3 of these that the power cord wouldn't seat in. The 4th one the cord seated but the liquid poured into the interior and out, soaking the pad and the counter I had it on. Not trying it again.

Will not buy again. Actually, I returned it. Once it mopped it would leave a “damp” smell around the house. It also had the hardest time going over thresholds. Even after using the smart mapping feature.

The first one pickup was already broken, will not connect, so I exchanged for another. This braava jet isnt good, it leaves streaks and doesn’t clean well. Do jot expect it to be good as the Roomba Vaccum. Honestly, Better to just get ur mop out and get it done right.

Not what I expected does not clean between the tiles.

It did not work properly from the beginning and two weeks after the purchase it gave a no.23 battery error and it is still damaged, we are in contact with the company and they will tell if it needs to be changed.

Not happy with the purchase. Doesn't clean good...

This product is awful for vinyl floors. We tried everything even manually mopping beforehand to see if this robot could at least help maintain. Immediately after hand/manually mopping we tested it and this product left residue and track lines.

This product wash cycle doesn't work as designed. It keeps getting clogged, I returned the first one for same reason

Does a decent job IF you are away from home for a long period or have a small job. Does a small area at a time and is slow. Now the iRobot vacuum cleaners are excellent. Returned mop as it has no value to me. Retired and home a lot since Covid.

Poor performance and doesn’t work. Last update was not done 100% and it keeps showing hardware error

It’s been the second time exchanging this item .Forst die at about 3 months and second started leaking a lot of water

Retuned. Did not work at all the way it said. Tile floors and could not seem to get it right.

We problema had high expectations after see the video and how easy was to use. But it does not work at all for hard floors. The iRobot only work is the floor is already pre-clean, otherwise, only smear the dirty areas.

Not what i expected other than where it sprays the water fell off an now it drips