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Customer Ratings & Reviews

Your price for this item is $209.99

Customer reviews

Rating 4.1 out of 5 stars with 2091 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,091 reviews
  • Rated 1 out of 5 stars

    Flawed from the start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally have had this thing for a few hours. It wont charge. The cable wont stay in. For something that is $400+ youd think this wouldn't happen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one last year for Christmas used x3 and died. Got the newer model did 1 path then said put pad on it was on going back to store. This is a piece of junk don’t waste your money. Definitely not the quality of my iRobot vacuum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt clean well enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it’s fine for low traffic sreas but it doesnt seem to clean deep enough for our needs. Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model. It does very well. I like the zoning feature so I don’t have to manage it all at one time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just drug dirk everywhere. Left the entire floor dirty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken after year of cleaning.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for more than a year. Now wont start. The white light in constantly on. Tried rebooting still the problem persist. Gonna try their support service. Hopefully it can be fixed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent at best. It sprays the floor and then runs over it, leaving tracks everywhere. It is far from a deep clean, but good for upkeep.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst IRobot I ever had. It was defective so I had to return it in less than 12 hours. It was a joke when I turned it on. I think it takes forever to clean a small area.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best in Normal Shaped Rooms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't get edges and had a lot of blind spots after mapping a lot. Where it did was good though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it helps alot but it does run out of liquid fairly quickly for a 2000 sq feet home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rear wheels are a bad design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning pads are in front of the wheels. So wheels leave streaks through your newly cleaned floor. Poor design. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to pair with Roomba and it would not go over the strips in the house. Tried everything that was listed on line to fix the problem. Needs better tech for drops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Robot mop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good item for pets and children run out of pads very fast, leaving puddles at various places, but to be honest company is spending good amount of money on marketing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wheel problem.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left wheel problem after a year of use and cannot be fixed, poor quality. Do not waste your money!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed Big Time.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be able to use as real help for me. Disappointed. It does not work as it should. Now am returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Was hoping it would work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me. It worked great day one but the next run nothing but errors and reset after reset only allowed it to run for a minute or two before the next error. Returned to Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Takes awhile but works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little mop, takes awhile to do our main level but it really it a little timesaver

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dońt waste your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple iRobot products and have owned every roomba and braava that has been released by iRobot. This is by far the worst product so far. Dońt waste your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Romba Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery died mid -way through cleaning. I charged the product three times but still could clean more then two rooms.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    mopping frustration

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mopping experience awful since the first try. Left the floor dull and marked. Gave a second trial and no improvement noted. Returned.

    No, I would not recommend this to a friend