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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1912 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the Roomba 650's cleaning performance, ease of use, pet hair removal capabilities, and battery life. Many appreciate its scheduling feature and its ability to pick up dirt effectively. However, some customers point out that the navigation could be improved, and the noise level is sometimes a concern. The small dustbin size and occasional docking issues are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,912 reviews
  • Rated 5 out of 5 stars

    Had my doubts but worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted to buy this vacuum cleaner and I had my doubts about how good it was. Boy was I wrong! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Have not set up automatically cleaning but it does Ok. Push clean button then stay out of the way. Dust been definitely needs to be emptied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picks up very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , the only thing is that I have a multi color carpet and it won't go over the dark color due to it thinks it's going fall off stairs, and there no program to over ride that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic. Cleans just like we want it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased. It was a Christmas present from my husband to me and I was not excited. I can truly say I'm happy he bought it for me. I've recommended it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba did a pretty good job picking stuff up from the floors but I found it was always banging into table and walls and knocking things down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super little vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job at cleaning the carpet as well as linoleum floor.Easy to empty bin. Battery lasts about 90 minutes.No regrets at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several of these robot vacuum’s and would never want to be without them. One for upstairs and one for downstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot works pretty well. Only issue is it doesn't go in a pattern, it kinda just goes all over the place and kicks dust around. It eventually gets the job done, just takes a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba works great. I had an older version and after reading the reviews I decided to update. It vacuums everything and also in hard to reach places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been one of my favorite purchases. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles all the hair from our 2 huskies and keeps goings, returning to charging base is a pain but overall better than daily sweeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tired of sweeping?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this due to dog hair on wooden floors. Had to sweep immensely every 2-3 days. Bought this, gave it a try, and we will never look back!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How did I survive without this before?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to splurge on yourself if you're a neat freak like I am. My two cats still haven't decided if they like it yet lol. It does a great job keeping my floors clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Haven't had it very long but it works very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Irobot Roomba. However, I'm very disapppointed in Best Buy for not providing me with a document that I have paid for a 4 year extended waranty on the unit. When I called nobody really helped me to make me feel that I would receive something to show I have a waranty. They assigned me a case #115068129 back on 3/29/13 but I haven't gotten anything from you yet. My receipt whows I paid for the waranty and it also says I will get something in the e-mail but I got nothing. When I talked to Best Buy, they said I would receive something from the GEEK squad within a week. Nothing came.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We call ours Rosie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do a decent job so far. We had to return the last one after a month because the wheel wouldn't turn properly. We call our Roomba, Rosie. After the maid from the Jetsons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like many, I was skeptical at first. This Roomba delivers! Every time I see it navigate back to the recharge dock I cant help but be impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great cleaning job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a family member and it works great! Not that loud at all. Some reviews were bad but I purchased it anyway and I'm glad I did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Help for your House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little iRobot changed our house; we use it every day. And you have a virtual wall included with your Roomba! It helps a lot when you want to clean a specific part of your house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Vacuume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this for awhile, but was hesitant because of the lack of control of doing it yourself. I'm also extremely a perfectionist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a bad knee i found it too difficult go clean under my bed she does it for me getting my daughter in law one and I'm getting the mop as well

    I would recommend this to a friend