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Customer reviews

Rating 4.6 out of 5 stars with 1912 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the Roomba 650's cleaning performance, ease of use, pet hair removal capabilities, and battery life. Many appreciate its scheduling feature and its ability to pick up dirt effectively. However, some customers point out that the navigation could be improved, and the noise level is sometimes a concern. The small dustbin size and occasional docking issues are also mentioned as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 1,912 reviews
  • Rated 3 out of 5 stars

    Great at Cleaning, charging stand not so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job cleaning. But the charging stand is very light and the roomba tends to push it around when trying to connect to charge and after numerous fails I always have to place it on the stand to charge once the room is clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    THIS ITEM IS A GIFT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT IS A CHRISTMAS GIFT FOR MY DAUGHTER IN LAW.THEY ALREADY HAVE A SIMILAR PRODUCT AND LOVE IT. THEY SAID THEY COULD USE TWO. I GAVE THE PRODUCT AN AVERAGE RATING BECAUSE IM NOT FAMILAR WITH THIS PRODUCT TO GIVE IT A HIGHER RATING.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled to Run it every day. Maintains the floors well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you don't have dark or patterned carpets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rooma 650 was great, we really liked it, but we have throw rugs with red green and black patterns and the roomba won't go over the black; it thinks it's a ledge. While it comes with a virtual wall, we don't have any stairs in our home or areas we would restrict, so it would make sense that there's a switch to turn this ledge detection off or you'd use the virtual wall. There is no switch and we tried multiple hacks we saw online (covering the sensors with masking tape, paper, foil, duct tape) and nothing worked. We sent it back as we don't want 2 vacuum cleaners taking up space. Hoping maybe a newer model will have a switch or setting to fix this problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why it has a high review. Tried it for two days and it just keep working on a the same area during the scheduled time. Not good for area rugs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Best Buy is the place to get it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning performance
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Best thing I've ever bought! AMAZING!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where to start. This thing's amazing! I'm a single mom who works a full time job and goes to school at night. I have a 4 bedroom, 2,500sf home, that is almost entirely carpeting, and I have a dog that is on the "worst shedding" list of dog breeds. I just bought the Roomba 650 last week, expecting to be unimpressed and returning it. This was a major purchase for me; expensive by my standards, and there's no way I would return it! It has changed my life. I run it every night, overnight, and the room I ran it in is spotless in the morning. I run it every day when I'm at work in the main living area, and the carpeting looks like it was professionally cleaned when I come home. I'm a good housekeeper, but this thing put me to shame the first few runs per room. The stuff it picks up - INCREDIBLE! And it goes under the bed, which never gets vacuumed because the vacuum won't fit under my beds. What it extracted from the carpeting under my bed was just plain embarrassing, but oh so impressive. You do need to empty the bin and clean the brushes and filter after each cleaning, but it's a 3 minute process, literally. It's no big deal, and so worth it. And it's quiet, I think. Maybe the sound of a hair dryer. It bumps walls and doors and furniture very gently, but if you're trying to sleep, you will likely hear it bump your closed bedroom door. So overnight, I run it in a part of the house where no one will hear it, like the kitchen and foyer. It easily goes from the bathroom tile to the bathroom rugs, it never falls down the stairs, I've never had it get tangled up in cords, but I've read other reviews saying it does do that. I'm telling you, I got a puppy about 6 weeks ago and was just beside myself with the dog hair. I kept thinking that I'd just vacuum EVERY SINGLE night after work and school, but I'd get home and just be too tired. Now my carpeting is vacuumed every single day, without me even being home! Over the weekend, I set it loose while I was doing homework. It's the greatest thing in the world to be able to do one chore, while the vacuuming chore is being handled by Roomba! It also has found all sorts of treasures. It pushed out papers and a long-forgotten bracelet from under beds #it didn't eat them, just pushed them out - neat!#, and it vacuumed up a few coins which I removed from the bin. Now that it has run three times in every room, the bin often isn't full. It was just the first few runs in each room that produced full bins, but now that it's thoroughly cleaned all rooms, it's all just maintenance now. It runs for about an hour and fifteen minutes per charge, and takes three hours to charge. I do wish it would charge faster, that way I could get more rooms done per day, but that's alright. I've kinda got a schedule down at this point. I do run it every single day. I run it twice a day Mon-Friday, and I run it probably four times on Saturdays and Sundays. Let me tell you, my floors are CLEAN! It's the best thing in the world, seriously!! I wish I could afford a second one to clean two rooms simultaneously, but I have to survive with just the one for now. If you're someone who needs an extra hand to get chores done like me, get this thing! Vacuuming is now permanently off of my to do list!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rumba cleans great. But it broke after a month of buying it. A cord got stuck on the wheel and when i pulled it out the wheel got messed up and it wouldn't clean anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best for dogs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a good 15-20 minutes to clean it afterwards because of all the dog hair(3 dogs). The rollers and the front wheel are full of it and you have to pick it all out. Otherwise it works good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Get the 770 instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba works pretty well. THe next model up has an improved dust bin dirt sensors and has anti-allergen air filters. A must if you have allergies or plan to every have guest at your home with allergies

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for about a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good for about a year of light use. Didn't seem to hold charge well then stopped working. Don't feel I got my money's worth, will revert to old school vacuum.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba works fine only for an year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for an year after that it was not efficient, the charge time decreased not really worth after 15-18 months for the price paid

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for busy people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba 650 is great to keep your apartment clean, especially when you are single and frequently on the road.. The slogan for single persons is "Automatization is my maid", therefore Roomba provides great flexibility for those that time is premium when you have so many things to do (like enjoy live and not be cleaning). The 650 model easy to use and setup, and you can buy the Virtual Walls Accessories to command Roomba which areas you wnat it to emphasize cleaning while you are away. Many ask is it noisy? I can tell you from my perspective and having to work at home at time, the noise is minimum as a the same noise you will get from a small fan driving at low speed. The biggest sound may be the stomping over there furniture, but with teh Virtual Wall accessories you can reduce that from happening.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as 655

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit runs well. The only down side is that you can't do scheduled cleaning. But the 655 can. So for a little more, I would choose 655.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sucking power was just not there. It would run over things and not pick them up. I returned it and got the 860 and am much happier.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fairly well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums the room well. Have had some issues with the product with regards to the program / schedule programming. Overall performs well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more afraid of something in my life. I woke up at 3 in the morning to this this going haywire and banging into doors.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Wouldn't go over rug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum would not climb over very large throw rug on hardwood floor and would just quit going

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Gets lost

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets lost and goes dead all time. Can't use if carpet is black.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly good cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you have a pet but perilous if you leave a cord on the floor. It will knock over lamps. Not great for fine dirt.

    No, I would not recommend this to a friend