Customer Ratings & Reviews
- Model:
- R960020
- |
- SKU:
- 5484900
Customer reviews
Rating 4.5 out of 5 stars with 3422 reviews
(3,422 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Roomba 960's cleaning performance, especially on carpets and hardwood floors, and appreciate its ease of use. Many find it effective for pet hair removal, and while some mention the noise level, others find it acceptable. However, customers frequently cite navigation issues and a small dustbin as drawbacks, along with concerns about battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Really works well on all surfaces
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product. Easy to use and program once app is downloaded
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Roomba 960 does a great job cleaning the floor
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cleans well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up & use! Love that there’s an app to run it!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Great time saver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I run it 3 times a week and my floors are always clean. Love it!
I would recommend this to a friend Rated 5 out of 5 stars
Performs very good,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is 2nd vacuum robot purchased for small Summer home with two large dogs that shed a lot during Summer months. The robot runs everyday and keeps the dog fur under control. Was very happy with the performance of the first Roomba 960 in my primary home and purchased the second Roomba 960.
I would recommend this to a friend- Cons mentioned:Price
Rated 4 out of 5 stars
good. noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good. noisy, should provide it's own light, too pricey
I would recommend this to a friend Rated 4 out of 5 stars
It cleans, kind of randomly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this model because it features better navigation that the less expensive models. After using it for a month or so, I can't see how it has "learned" my house. It seems to move pretty randomly to me! It does an ok job at not getting stuck, but it does happen. If you are only keeping one large room clean, it should be fine.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My new best friend,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Rhomba! Does a great job and saves my back.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome product does the work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased that I can count on my roomba to keep my floors clean.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mesmerizing as it cleans, love this, does a great job
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
irobot is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.irobot cleans which and every room with no problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
does a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use does a great job turn it on and let it go
I would recommend this to a friend Rated 5 out of 5 stars
I love my roomba, Alfred!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no better feeling than opening your roomba’s dust bin that very first time. All of the dust you never knew you had...and boom...it’s clean and gone. Perfect for the innovator, perfect for the lazy man/woman...an ideal gift, an ideal purchase for your self or your spouse
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well as described. Got it on sale for a great deal.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me some time back to my life by eliminating daily sweeps
I would recommend this to a friend Rated 5 out of 5 stars
Love this so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although not a replacement for actual vacuuming periodically, this roomba does a great job every day picking up an amazing amount of dust and little items on the floors and leaves them clean. I love the fact that when I’m in a hurry I can grab the dog toys and small items off the floors and start the roomba remotely from my phone.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 3 out of 5 stars
Vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mother who struggles to use a traditional vacuum. It often got stuck under her bed or other inconvenient spots that were hard for her to get to. May be better suited for a wide open area
No, I would not recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Robot maid!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only wish Roomba would cook for me...amazing vacuum!
I would recommend this to a friend Rated 5 out of 5 stars
Karen
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife named our iRobot Karen because when she was figuring out our house she was high maintenance. Now she works quietly - usually when we are not home - keeping our floors clean. We have come to love Karen.
I would recommend this to a friendRated 5 out of 5 stars
Great Cleaning Performance
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for hardwood flooring. We have a house that has the whole first floor hardwood. The robot picks up things that I never knew was there. It takes couple charges to clean the whole first floor but its worth it. Dust plan is always filled and is great around our rabbits.
I would recommend this to a friend























